Admissions and Records Administrator

McGill University; Montreal (administrative region); Hybrid; CAD 58,000 - 72,000; Full time

Benefits offered by this job

Health, Dental, Life Insurance

Defined contribution pension plan

RRSP and TFSA

Vacation policy

Personal days

Floating holidays

Summer Fridays

Job summary

McGill University seeks an Admissions and Records Administrator to support the full cycle of admissions and records, guard data accuracy, and update the PGME site content. You will liaise with CMQ, IRCC, CFPC and RCPSC, and act as a backup during peak periods.

The role emphasizes data management, documentation, and cross‑functional collaboration. Responsibilities include coordinating immigration support, preparing reports, and ensuring policy compliance, with a hybrid work preference and

Qualifications

• DEC III or equivalent with 3 years related experience.
• Proven data entry and records management skills.
• Bilingual English/French and strong communication.
• Experience updating web content is desirable.

Responsibilities

• Support admissions and records processes during peak periods.
• Maintain and update CMQ and CaRMS documentation and correspondence.
• Coordinate immigration support for residents and fellows.
• Assist with onboarding, registrations and communications for educational programs.

Skills

Bilingual English/French

Administrative skills

Communication skills

Customer service

Education

DEC III

Tools

MS Office

Google Workspace

Job description

**Position Summary:** Reporting to the Admissions Officer, and working collaboratively with the Records Administrator and the Immigration Administrator, and broader PGME team. The Admissions and Records Administrator provides comprehensive administrative support in the coordination and execution of admissions and records processes. The incumbent ensures the accuracy and consistency of data, upholds regulatory requirements, and facilitates smooth communication between internal and external stakeholders. This position plays a vital role during peak periods and acts as a backup for both Admissions and Records units. A major component of this role includes maintaining and updating the PGME admissions-related website content to ensure accuracy, accessibility, and relevance. **Primary Responsibilities:****1. Admissions Administration*** Supports the full cycle of admissions, including reviewing application files, tracking documents, and updating applicant databases, residency and fellowship programs.* Communicates with candidates, program directors, and external sponsors to coordinate application materials and respond to inquiries.* Assists with preparing documentation and correspondence for Collège des Médecins du Québec (CMQ), including Letters of Eligibility and training extension requests.* Supports various tasks related to Canadian Resident Matching Service (CaRMS) match process as assigned by supervisor* Collaborates with the Admissions Administrator for Residency Programs to ensure alignment of processes and continuity during peak cycles.* Coordinates immigration support for incoming residents and fellows, including collection of documentation and liaising with the Immigration Administrator.* Assists in compiling statistical data and preparing admissions reports as needed.**2. Records Support*** Assists in administering the CMQ-accredited site list* Supports elective request processing by verifying compliance, preparing documentation, and maintaining accurate records.* Supports centrally-delivered educational programs by, assisting with onboarding tasks, registrations, and communications with relevant bodies, may include data entry, tracking, document preparation and meeting support (ex. PEAP, CIP)* Helps manage leave of absence requests, training waivers, and credits, ensuring accurate processing and recordkeeping.* Assists with program coordinator onboarding, providing HYFEN access, procedural guidance, and back-up coverage.* Coordinates immigration support for registered residents and fellows, including collection of documentation and liaising with the Immigration Administrator.**3. Data and Systems Management*** Updates applicant and trainee information in internal systems.* Assists in maintaining records in compliance with accreditation and regulatory standards.* Prepares reports and maintains statistics related to admissions, immigration, and credentialing processes.**4. Website Management*** Maintains and updates PGME admissions and records sections of the website to reflect current policies, procedures, deadlines, and program information.* Coordinates with relevant stakeholders to ensure website content remains accurate and user-friendly.* Suggests and administers improvements to enhance accessibility and clarity for applicants, trainees, and faculty.**5. Communication and Liaison*** Responds to inquiries from applicants, residents and fellows, sponsors, faculty, and staff, providing information on admissions and records procedures. Liaises with internal departments (Enrolment, Legal and Immigration Services) and external organizations (CMQ, IRCC, CFPC and RCPSC) to facilitate the processing of admissions, licensure, immigration and certification requirements ensuring compliance with frameworks.* Acts as a resource to Program Directors and Coordinators, offering administrative guidance on admissions and records matters.**6. Cross-functional Support and Backup*** Participates in team meetings, working groups, and special projects as assigned.* Assists the Associate Dean and senior staff with urgent matters related to unmatched candidates, training extensions, and other priority issues.**Other Qualifying Skills and/or Abilities:*** Perfectly bilingual with excellent written and verbal communication skills (communication skills will be tested)* Strong administrative and organizational skills with attention to detail* Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and/or Google Workspace* Ability to work independently and collaboratively in a high-volume, deadline-driven environment* Strong interpersonal and customer service skills, with the ability to interact professionally with diverse stakeholders* Proficiency with databases and familiarity with medical education environments is an asset* Experience updating web content is highly desirable* Demonstrated ability to handle confidential information with discretion **As one of Montreal's Top Employers, here is what we offer:*** Competitive benefits package (Health, Dental, Life Insurance) ***(if eligible)**** Defined contribution pension plan (with employer contribution up to 10%) ***(if eligible)**** Group Registered Retirement Savings Plan (RRSP) and Tax Free Savings Account (TFSA)* Competitive vacation policy* Two (2) personal days* Two (2) floating holidays* Nine (9) \"Summer Fridays\" - paid days off between the St-Jean Baptiste holiday and Labour Day* Paid time off over the December holiday period* Tuition waiver for regular employees and their dependents* Up to two (2) days of remote work per week where the position permits***Before applying, please note that to work at McGill University, you must be both authorized to work in Canada and willing to work in the province of Quebec at the campus where the position is based / located.*** ***Knowledge of English: McGill University is an English-language university where day to day duties may require English communication both verbally and in writing. The level of English required for this position has been assessed at a level # 4 on a scale of 0-4.*** ***For a definition of our language proficiency levels, please click here.*****Minimum Education and Experience:**DEC III 3 Years Related Experience with DEC III /**Hourly Salary:**(MUNACA Level H) $33.05 - $40.97**Hours per Week:**33.75 (Full time)**Supervisor:**Admissions Officer**Position End Date (If applicable):**2027-11-12**Deadline to Apply:**2026-09-26***McGill University hires on the basis of merit and is strongly committed to equity and diversity within its community. We welcome applications from racialized persons/visible minorities, women, Indigenous persons, persons with disabilities, ethnic minorities, and persons of minority sexual orientations and gender identities, as well as from all qualified candidates with the skills and knowledge to productively engage with diverse communities. McGill implements an employment equity program and encourages members of designated groups to self-identify. Persons with disabilities who anticipate needing accommodations for any part of the application process may contact, in confidence, [e-mail].***