Admissions Advisor

BPP Accountancy Leeds; Burnaby; On-site; CAD 42,000 - 56,000; Full time

Job summary

Sprott Shaw College in Burnaby, BC is seeking an Admissions Advisor to promote programs, conduct admissions interviews, and support enrolment with exceptional customer service.

In this onsite role you will handle inquiries, guide applicants through admission requirements, and collaborate with financial services and academics to support retention and success.

Qualifications

• Post-Secondary Education.
• Minimum 1 year experience in a sales or similar environment.
• Proficiency in Microsoft Office (Word, Excel) and CRM software.
• Strong communication and interpersonal skills.
• Excellent customer service skills.
• Ability to quickly establish rapport and build relationships (phone and in-person).
• Results-driven with a proven track record in sales.
• Highly motivated and target-oriented.
• Strong work ethic with the ability to work independently without supervision.

Responsibilities

• Handling inquiry calls, emails, walk-ins and scheduling appointments.
• Conducting admission interviews, and following up with prospective students.
• Guiding and advising prospective students on admission requirements, application processes, Sprott Shaw College’s curriculum, postsecondary education and career opportunities.
• Utilizing and reviewing materials regularly such as program curriculum, information package and printed materials, Ministry guidelines, admission reports, and PTIB information to ensure that all information given is accurate.
• Cooperating with the financial services office in tracking and assisting each new enrolment.
• Collaborating with the academic department to ensure student retention.
• Welcoming new students by introducing them to the Campus Director and staff members.
• Maintaining contact/rapport with students to monitor their progress during their program; practices “open door policy”.

Skills

Communication

Interpersonal skills

Customer service

Rapport building

Sales experience

Target-driven

Independent worker

People-focused

Education

Post-Secondary Education

Tools

Microsoft Office

CRM software

Job description

About The Role

As we continue to grow and expand, Sprott Shaw College is looking for people-focused and proactive individuals to join us as Admissions Advisors.

Job Introduction

Admissions Advisor

Onsite - Burnaby, BC

Full time - shift based

Some evenings and weekends required

About The Role

As we continue to grow and expand, Sprott Shaw College is looking for people-focused and proactive individuals to join us as Admissions Advisors.

In this role you will promote and educate prospective students about our wide range of programs and support enrolment activities with excellence in customer service.

About Us

Lyceum Education Group is a global leader in skills focused education and training, supporting over 141,000 learners and 11,000 employers each year across Canada, the UK, Europe, and Australia.

Our mission is simple but powerful; we equip individuals, businesses, and industries with the skills needed to succeed in a rapidly evolving world.

What You Will Be Responsible For

• Handling inquiry calls, emails, walk-ins and scheduling appointments
• Conducting admission interviews, and following up with prospective students
• Guiding and advising prospective students on admission requirements, application processes, Sprott Shaw College’s curriculum, postsecondary education and career opportunities
• Utilizing and reviewing materials regularly such as program curriculum, information package and printed materials, Ministry guidelines, admission reports, and PTIB information to ensure that all information given is accurate
• Cooperating with the financial services office in tracking and assisting each new enrolment
• Collaborating with the academic department to ensure student retention
• Welcoming new students by introducing them to the Campus Director and staff members
• Maintaining contact/rapport with students to monitor their progress during their program; practices “open door policy”

Skills, Experience & Qualifications Required - Essential

• Post-Secondary Education
• Minimum 1 year experience in a sales or similar environment
• Proficiency in Microsoft Office (Word, Excel) and CRM software
• Strong communication and interpersonal skills
• Excellent customer service skills
• Ability to quickly establish rapport and build relationships (phone and in-person)
• Results-driven with a proven track record in sales
• Highly motivated and target-oriented
• Strong work ethic with the ability to work independently without supervision

Why join Sprott Shaw College?

Sprott Shaw College (part of Lyceum Education Group) provides hand-on, quality training in numerous high-growth employment areas. Our experienced instructors are professionals in their industry that strive to go the extra mile for their students.

It is a great time to join us, as we have enjoyed a sustained period of growth, offering a wealth of opportunities to our staff, students and clients. Brilliantly, you can study any Lyceum Group courses for free – be it a professional qualification or full degree

They will also undergo the relevant background and country specific checks.

BPP part of Lyceum Education Group reserves the right to amend or withdraw this advertisement at any time prior to the closing date, should we receive a high volume of applications or if business needs change.