Administrator, Residential Mortgage

Shinhan Bank Co., Ltd.; Toronto; Hybrid; CAD 45,000 - 65,000; Full time

Job summary

Shinhan Bank Co., Ltd. in Canada seeks an Administrator to support the Residential Underwriting team under the Senior Manager. The role involves handling administrative tasks and ensuring smooth operations in the loan process.

Key duties include preparing reports, document collection, data updates in the banking system, and timely follow-up on requirements. Strong MS Office skills, detail orientation, and team collaboration are essential, with a Bachelor’s degree and about 1 year of experience

Qualifications

• Bachelor’s degree is required, preferably in business or finance; or equivalent experience in financial services or a related field.
• 1 year of work experience preferred, ideally in a Canadian financial institution.
• Strong communication skills (verbal and written).
• Extreme attention to detail and ability to work within a team and meet deadlines.
• Legally eligible to work in Canada.

Responsibilities

• Prepare reports, files and documents in support of the Residential Underwriting team function
• Follow up on administrative requirements of the loan process
• Assist in underwriting of residential mortgages such as document collection, screening and compilation
• Update and maintain accurate application information in the internal banking system.
• Upload consumer data, documentation follow up and gathering
• Other duties as required by Department

Skills

Strong communication

MS Office

Attention to detail

Teamwork

Prioritize under pressure

Interpersonal interaction

Education

Bachelor's degree

Tools

Microsoft Office (Word, Excel, PowerPoint)

Job description

The Administrator, Residential Underwriting will report to Senior Manager, Residential Underwriting, and support administration and relevant operational activities.

Key Responsibilities & Accountabilities

• Prepare reports, files and documents in support of the Residential Underwriting team function
• Follow up on administrative requirements of the loan process
• Assist in underwriting of residential mortgages such as document collection, screening and compilation
• Update and maintain accurate application information in the internal banking system.
• Upload consumer data, documentation follow up and gathering
• Other duties as required by Department

Job Requirements

Education Requirements: Bachelor’s degree is required, preferably in business or finance; or equivalent experience in financial services or a related field.

Work Experience Requirements: 1 years of work experience preferred, ideally in Canadian financial institution.

• Strong communication skills (verbal and written)
• Strong proficiency in Microsoft Office programs – i.e. Word, Excel, Powerpoint
• Extreme attention to detail
• Ability to work effectively within a team environment and to interact with all levels
• Ability to prioritize, perform well under pressure and meet time sensitive deadlines
• Proven ability to work well with others
• Legally eligible to work in Canada

Knowledge & Skills

• Knowledge of Administration processes, practices and procedures
• Basic knowledge of lending products & industry
• Basic knowledge of residential mortgage underwriting
• Adaptability & Flexibility
• Learning mindset (Continuous learning)
• Collaboration & Teamwork
• Effective interactive communication
• Initiative
• Attention to detail and quality
• MS Office