Administrator, Office Services

Borden Ladner Gervais LLP; Ottawa; On-site; CAD 42,000 - 54,000; Full time

Job summary

BLG, Canada's Law Firm, is seeking an Administrator, Office Services to handle mail distribution and general mailroom tasks while supporting Facilities duties. This on-site role requires professional service in English, with French as an asset.

You will greet clients, manage room bookings, and coordinate logistics, along with routine administrative duties such as copying, scanning, and filing. On-site Monday to Friday.

Qualifications

• Minimum of one year of experience in customer service or administration.
• Excellent oral and written English; French is an asset.
• Ability to work in a team and support reception and facilities tasks.
• Proficient keyboarding and strong MS Office skills (Outlook, Word).
• Comfortable in an on-site role Monday to Friday.

Responsibilities

• Process incoming and outgoing mail and courier shipments.
• Handle internal mail runs and respond to requests from BLG personnel.
• Make photocopies, print, bind, and scan documents; change toner and fix jams.
• Send faxes and manage document workflows.
• Serve as the first point of contact for clients, visitors, and contractors.
• Answer, screen, and direct calls; manage boardroom bookings and logistics.
• Maintain visitor sign-in logs and security records; issue temporary badges.
• Maintain a professional reception area and assist with general admin tasks.

Skills

Customer service

Administration

English communication

Teamwork

Keyboarding

MS Outlook

MS Word

Emergency procedures

Tools

Windows OS

MS Outlook

MS Word

Job description

We are BLG: Canada's Law Firm. Our culture is one of vigilance and curiosity, Firm-wide collaboration, unfailing mutual respect and dedication. We pride ourselves on having standout talent and delivering an exceptional client experience. We are a future-minded Firm delivering high-value advice and known for our unwavering commitment to innovation, diversity and inclusion, community involvement and talent development. Learn more about us at www.blg.com.

The main duties of the Administrator, Office Services are to handle the distribution of mail and to perform administrative tasks pertaining to a mailroom as well as provide support to the Office Services Coordinator on Facilities related tasks. The Administrator, Office Services will be expected to provide exceptional service in English (French is considered an asset) to internal stakeholders in-person, via telephone and through e-mail correspondence. This is a permanent, full time opportunity and will require the successful candidate to work on-site Monday to Friday.

Key Responsibilities

• Process incoming and outgoing mail and courier shipments
• Internal mail runs
• Respond to requests from all BLG personnel
• Make photocopies
• Print documents
• Bind documents
• Scan documents
• Change toner and fix paper jams
• Send faxes

Reception Support

• Serve as the first point of contact for clients, visitors, contractors, and couriers.
• Answer, screen, and direct incoming calls.
• Manage boardroom bookings and coordinate meeting logistics.
• Maintain visitor sign-in logs and security records.
• Issue and track temporary access badges.
• Book offices for visiting guests.
• Maintain a professional and welcoming reception area.

Key Competencies

• A minimum of one year of experience in customer service, administration, or a related field
• Excellent oral and written communication in English (French is an asset)
• Flexibility, sound judgment and a can-do attitude
• Excellent interpersonal and client service skills
• Ability to work in a team environment
• Proficient keyboarding skills and proficiency with Windows and MS Outlook and Word software
• Ability and comfort to be trained in and adhere to emergency response procedures

BLG is committed to building a diverse workplace reflective of the communities we serve and to fostering an inclusive culture where Firm members feel valued, respected and inspired to thrive as their authentic selves. We value diversity of thought and the unique skills, perspectives and experience each individual brings to BLG. We welcome applications from all qualified candidates and encourage applicants from members of groups that have been historically underrepresented, including but not limited to First Nations, Métis and Inuit Peoples, racialized individuals, persons with disabilities, people who identify as women and/or LGBTQ2S+. We also strive to provide an accessible candidate experience. Please let us know if you need any accommodations during the recruitment process.