Administrative Support: Practicum and Partnership Development

University of Lethbridge; Lethbridge; On-site; CAD 30,000 - 60,000; Full time

Job summary

An established industry player is seeking an Administrative Support professional to enhance practicum and partnership development in their Graduate Studies and Counselling Services departments. This role offers the unique opportunity to contribute to the well-being of students while managing administrative tasks related to practicum placements and client interactions. Ideal candidates will possess a Bachelor of Social Work and have experience in crisis service work, demonstrating strong clinical judgement and exceptional organizational skills. Join a dynamic team committed to fostering an inclusive environment and supporting the academic journey of students in a vibrant university setting.

Qualifications

• Bachelor of Social Work degree or equivalent required.
• 2 years minimum experience in front-line counselling/crisis service work.

Responsibilities

• Build and maintain schedules for practicum students in Counselling Services.
• Administer and process confidential client paperwork and inquiries.

Skills

Clinical Judgement

Interpersonal Skills

Organizational Skills

Crisis Service Work

Education

Bachelor of Social Work

Tools

Confidential Record Management

Job description

Administrative Support: Practicum and Partnership Development

Job Title: Administrative Support: Practicum and Partnership Development

About the University

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We are one of Canada’s top universities and leading research institutions. With more than 8,000 undergraduate and graduate students, two campuses (Lethbridge and Calgary), seven faculties and schools, and more than 2,500 employees, ULethbridge is Lethbridge’s second largest employer. Faculty and staff come together to contribute, each in their own way, to establishing ULethbridge as Canada’s destination university. In 2022, Lethbridge was recognized as one of Canada’s top small cities.

The Faculty of Education and University of Lethbridge Counselling Services invite applications for an Administrative Support: Practicum and Partnership Development position serving in the Graduate Studies and Research & Counselling Services offices to commence duties on June 1, 2025. This is a 2-year term position that is funded to the end of June 30, 2027.

Working within the University of Lethbridge Counselling Services department and reporting to the Director, Student Wellness Services, the Administrative Support: Practicum and Partnership Development position will:

• Build and maintain the schedule for Counselling Services practicum students.
• Administer, process, and review confidential client paperwork/data forms, student advocacy letters, service referrals, file transfers, and file management procedures as set out by the University of Lethbridge.
• Provide client-specific administrative assistance to the department (i.e. session bookings, waitlist management, appointment reminders, rescheduling clients, Zoom scheduling).
• Answer phone, email, and in-person inquiries from ULethbridge students, alumni, staff, faculty, and other stakeholders regarding Counselling Services programs, services, and internship opportunities.

Working within the Graduate Studies and Research in Education office, and reporting to the Associate Dean, the Administrative Support: Practicum and Partnership Development position will assist in advancing the faculty’s strategic priorities for our graduate programs in counselling by:

• Providing administrative support to the Clinical Practicum Supervisor.
• Managing receipt of forms associated with finalizing practicum placements following approval of site/supervisor.
• Supporting the development of long-term partnership agreements with counselling organizations who supervise and support our MEd Clinical and Counselling Psychology, and Master of Counselling students in their practica.

Position Qualifications

The successful candidate will:

• Have a Bachelor of Social Work degree or equivalent.
• Have 2 years minimum experience working with front-line counselling/crisis service work.
• Possess strong clinical judgement to promptly assess and triage client needs, while providing administrative assistance to counsellors, clinical and outreach coordinator, and practicum students.
• Have confidence in managing highly charged interpersonal situations.
• Be skilled in Confidential Record Management.
• Be excited to work within a dynamic team environment.

Preference will be given to applicants with extensive knowledge and skills in one or more of the following areas:

• Mental health screening/assessment.
• Exceptional organizational skills.
• Strong interpersonal and anti-oppressive communication skills.
• Strong clinical judgement.

Starting Salary Range (at 1.0 FTE)

Starting Salary Range (at 1.0 FTE): $4,576.00 - $5,114.00 monthly

Full Salary Range (at 1.0 FTE): $4,576.00 - $5,652.00 monthly (AUPE - Grade 9)

Campus

Campus: Lethbridge

Employment Group

Employment Group: AUPE

Position Category

Position Category: Other

Open Date

Open Date: 04/17/2025

Close Date

Open Until Filled: Yes

Desired Start Date

Desired Start Date: 06/02/2025

Position End Date (if temporary)

Position End Date (if temporary): 06/30/2027

Special Instructions to Applicants

Employment Equity: The University of Lethbridge invites applications from all qualified candidates; however, in accordance with Canadian immigration requirements, Canadian citizens and permanent residents will be given preference.

The University of Lethbridge is committed to providing an inclusive and barrier-free work environment, including through all aspects of the hiring process. If you require support during the hiring process, please contact Human Resources at [e-mail] so that accommodations can be put in place to support you. All private information received in relation to your request for support will be kept confidential, only information required to facilitate the accommodation will be shared with the selection committee.

Documents Needed To Apply

Required Documents

• Resume
• Cover Letter

Optional Documents

• Additional Documents

The University is located on traditional Blackfoot Confederacy territory. We honour the Blackfoot people and their traditional ways of knowing in caring for this land, as well as all Indigenous Peoples who have helped shape and continue to strengthen our University community.