Administrative Support IV

Alberta Health Services; Calgary; On-site; Full time

Job summary

Alberta Health Services is seeking an Administrative Support IV to perform various tasks within Parking Services. The role involves coordinating parking privileges, managing reports, and providing administrative support while ensuring exceptional service to staff and visitors. Ideal candidates should possess strong computer skills with experience in financial auditing and customer service recovery.

Qualifications

• 1+ years of experience in an administrative role.
• 2+ years of experience in cash and credit card handling.
• 1+ years of customer service experience.

Responsibilities

• Coordinate parking administration for AHS staff, patients, and visitors.
• Prepare financial records including invoicing and reports.
• Manage parking information using various databases.

Skills

Microsoft Office Suite

Customer Service

Financial Auditing

Cash Handling

Data Analysis

Education

Grade 12 diploma

Some post-secondary education

Tools

AHS e-People

T2 Systems

Job description

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Your Opportunity:

Reporting to the Parking Services Coordinator, the incumbent performs the following duties including others as directed by management: Coordinate the administration of parking privileges to AHS staff, patients, and visitors. Provide administrative support to the Parking Managers. Create and maintain parking operational reports, cash handling reports and other financial records including department and contractor invoicing. Create, prepare, maintain, and analyze Excel Spreadsheets and maintain and analyze Access database files Manage parking information using various databases. Produce monthly, quarterly, and annual reports. Create, maintain, and monitor site parking violation data and reports. Order and monitor general office supplies, placard inventory and operational supplies, part of managing office supplies requires lifting/carrying of 25lbs printer paper boxes and document storage boxes and carry as needed. First contact for equipment problems, violation appeals and unique parking requests. Prepare physician, contractor, and non-AHS parking invoices. Track and reconcile monthly, quarterly, and annual revenue and expenses using e-People, T2 Systems and Excel. Perform and manage audit data reviews to meet scheduled deadlines. Analyze financial and operational data and recommend improvements to the Parking Manager. Facilitate calls to collect unpaid parking citations and parking fees. Coordinate situations involving towing vehicles. The employee would need to make decisions on the spot based upon the information provided.

Description:

As an Administrative Support IV, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.

Acute Care Alberta: N Primary Care Alberta: N Recovery Alberta: N Classification: Administrative Support IV Union: AUPE GSS Unit and Program: Parking Services Primary Location: South Health Campus Location Details: As Per Location Multi-Site: Not Applicable FTE: 1.00 Posting End Date: 26-JUN-2025 Employee Class: Regular Full Time Date Available: 14-JUL-2025 Hours per Shift: 7.75 Length of Shift in weeks: 2 Shifts per cycle: 10 Shift Pattern: Days, On Call Days Off: Saturday/Sunday Minimum Salary: $26.07 Maximum Salary: $31.68 Vehicle Requirement: Not Applicable

Required Qualifications:

Some post-secondary education.

Additional Required Qualifications:

Grade 12 diploma. 1+ years' experience with Microsoft Office Suite. 1+ years' experience working a position primarily facilitated on computers. 2+ years' experience in cash and credit card handling. 1+ years' experience in financial auditing and/or reconciling. 1+ years' experience working for a parking operation. 1+ years customer service experience. 1+ years in an administrative role. 2+ years of working experience in an environment dealing with irate customers. Ability to walk 1-3kms. Ability to lift 11.34 (25lbs).

Preferred Qualifications:

1+ years' experience with parking equipment reporting systems. Knowledge of AHS e-People and Oracle systems an asset. Knowledge of T2 Systems software and web interface an asset. 1+ years' experience in business bookkeeping/accounting. 1+ year experience handling collections calls for unpaid citations, and parking fees an asset. 1+ years' experience working at a License Registries an asset

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Administrative

• Industries

  Hospitals and Health Care

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