Administrative Support II

Alberta Health Services; St. Albert; On-site; Full time

Job summary

Alberta Health Services is seeking an Administrative Support II to provide exceptional service at Alberta Precision Laboratories. This role includes patient registration and administrative duties in a fast-paced environment. With competitive pay and professional development opportunities, join a team dedicated to excellence in healthcare.

Benefits

Competitive pay

Professional development opportunities

Comprehensive health and dental benefits

Qualifications

• Completion of Grade 12 or equivalent required.
• 1-year of customer service experience.
• Demonstrated skills in Microsoft Office.

Responsibilities

• Greet and triage patients, registering them into the Wait Time system.
• Perform general administrative tasks with high precision.
• Ensure policies and procedures maintain patient privacy.

Skills

Communication

Attention to Detail

Customer Service

Organizational Skills

Education

Grade 12 or equivalent

Medical Office Assistant certificate

Tools

Microsoft Office

Job description

Your Opportunity:

Are you organized, adaptable, and personable with a knack for attention to detail, even in fast-paced, high-volume environments? If so, we have an exciting opportunity for you at Alberta Precision Laboratories (APL). As one of the first people our patients encounter, you'll create a positive, professional impression. Your excellent communication and interpersonal skills will help you greet and triage patients, providing them with exceptional customer service from the moment they arrive. In this role, you will quickly and accurately register patient from various requisitions into our Wait Time system and perform general administrative tasks with a high level of precision, ensuring all deadlines and benchmarks are met. You will follow all policies and procedures to ensure the privacy and safety of patients, coworkers, and yourself. You are self-led and accountable, taking ownership of your actions and learning from your mistakes. You develop positive, effective, and collaborative relationships within a team environment. With a commitment to personal leadership and promoting an inclusive, respectful workplace, you'll make a great addition to our team. As a wholly owned subsidiary of Alberta Health Services, APL delivers responsive diagnostic lab services to Albertans, contributing significantly to provincial healthcare. We offer competitive pay, opportunities for professional development, and comprehensive health and dental benefits. Join us at Alberta Precision Laboratories and thrive in a role where you can make a meaningful impact every day. Apply now and become a part of a team dedicated to excellence in healthcare!

Description:

As an Administrative Support II, you will require administrative or specialized skills and knowledge to support procedures, practices and initiatives within a department or program.

• Classification:
Administrative Support II
• Union:
HSAA OFFICE CLERICAL
• Unit and Program:
Patient Service Center
• Primary Location:
St. Albert
• Location Details:
As Per Location
• Multi-Site:
Multisite
• FTE:
1.00
• Posting End Date:
05-JUN-2025
• Temporary Employee Class:
Temp F/T Benefits
• Date Available:
15-JUN-2025
• Temporary End Date:
17-OCT-2025
• Hours per Shift:
7.75
• Length of Shift in weeks:
2
• Shifts per cycle:
10
• Shift Pattern:
Days, Evenings, Weekends
• Days Off:
As Per Rotation
• Minimum Salary:
$21.30
• Maximum Salary:
$25.89
• Vehicle Requirement:
Not Applicable

Required Qualifications:

Completion of Grade 12 or equivalent.

Additional Required Qualifications:

1-year of customer service experience.

Preferred Qualifications:

Relevant post-secondary education (E.g. Medical Office Assistant certificate). Medical Terminology and courses or training in customer service and or data entry. Demonstrated Microsoft Office computer skills.