Administrative Support II

Alberta Precision Labs; Edmonton; On-site; CAD 32,000 - 39,000; Full time

Job summary

Alberta Precision Laboratories (APL) is seeking an Administrative Support II in Edmonton to greet and triage patients with friendly, professional service. You will register patients into the Wait Time system and handle routine administrative tasks with accuracy.

In a fast-paced setting, you will follow privacy policies, work with a supportive team, and contribute to timely patient flow and data integrity. The role offers temporary F/T benefits and opportunities for growth within APL and Alberta

Qualifications

• Completion of Grade 12 or equivalent.
• 1 year of customer service experience.
• Preferred post-secondary education (Medical Office Assistant certificate).

Responsibilities

• Greet and triage patients and provide exceptional customer service.
• Register patients from various requisitions into the Wait Time system.
• Perform general administrative tasks with a high level of precision.
• Follow privacy and safety policies for patients and staff.

Skills

Customer service

Interpersonal skills

Attention to detail

Education

Grade 12 or equivalent

Medical Office Assistant certificate (preferred)

Job description

Are you organized, adaptable, and personable with a knack for attention to detail, even in fast-paced, high-volume environments? If so, we have an exciting opportunity for you at Alberta Precision Laboratories (APL).As one of the first people our patients encounter, you'll create a positive, professional impression. Your excellent communication and interpersonal skills will help you greet and triage patients, providing them with exceptional customer service from the moment they arrive.In this role, you will quickly and accurately register patient from various requisitions into our Wait Time system and perform general administrative tasks with a high level of precision, ensuring all deadlines and benchmarks are met. You will follow all policies and procedures to ensure the privacy and safety of patients, coworkers, and yourself.You are self-led and accountable, taking ownership of your actions and learning from your mistakes. You develop positive, effective, and collaborative relationships within a team environment. With a commitment to personal leadership and promoting an inclusive, respectful workplace, you'll make a great addition to our team.As a wholly owned subsidiary of Alberta Health Services, APL delivers responsive diagnostic lab services to Albertans, contributing significantly to provincial healthcare. We offer competitive pay, opportunities for professional development, and comprehensive health and dental benefits.Join us at Alberta Precision Laboratories and thrive in a role where you can make a meaningful impact every day.

Description:

As an Administrative Support II, you will require administrative or specialized skills and knowledge to support procedures, practices and initiatives within a department or program.

• Classification: Administrative Support II
• Union: HSAA OFFICE CLERICAL
• Unit and Program: Gateway Patient Service Centre
• Primary Location: Gateway PSC
• Multi-Site: Not Applicable
• FTE: 1.00
• Posting End Date: 13-NOV-2026
• Temporary Employee Class: Temp F/T Benefits
• Date Available: 07-DEC-2026
• Temporary End Date: 30-JUN-2027
• Length of Shift in weeks: 2
• Shifts per cycle: 10
• Days Off: As Per Rotation
• Minimum Salary: $23.28
• Maximum Salary: $28.29

• Classification: Administrative Support II
• Union: HSAA OFFICE CLERICAL
• Unit and Program: Gateway Patient Service Centre
• Primary Location: Gateway PSC
• Location Details: As Per Location
• Multi-Site: Not Applicable
• FTE: 1.00
• Posting End Date: 13-NOV-2026
• Temporary Employee Class: Temp F/T Benefits
• Date Available: 07-DEC-2026
• Temporary End Date: 30-JUN-2027
• Hours per Shift: 7.75
• Length of Shift in weeks: 2
• Shifts per cycle: 10
• Shift Pattern: Days, Evenings, Weekends
• Days Off: As Per Rotation
• Minimum Salary: $23.28
• Maximum Salary: $28.29
• Vehicle Requirement: Not Applicable

Required Qualifications:

Completion of Grade 12 or equivalent.

Additional Required Qualifications:

1-year of customer service experience

Preferred Qualifications:

Relevant post-secondary education (E.g. Medical Office Assistant certificate).

Please note:

All postings close at 23:59 MT of the postingend date indicated.

Security Screening:

A satisfactory criminal record check and/or Vulnerable Sector Search is required prior to your first day of work. Additionally, all employees have an ongoing duty to disclose any charges or convictions that may occur during their employment with APL.

Create and manage profiles for future opportunities.

AB Precision Lab Zone, Edmonton, Gateway PSC