Administrative Support Clerk

The District Municipality of Muskoka; Bracebridge; On-site; CAD 41,000 - 45,000; Full time

Benefits offered by this job

Health benefits for temporary full‑tim

Work-life flexibility

Perks and discounts

Wellness programs

Fostering and fun environment

Professional development and education

Job summary

The District Municipality of Muskoka is currently recruiting for an Administrative Support Clerk, Community Services at 70 Pine Street, Bracebridge. The position is temporary full-time (up to 24 months) with a starting rate of $30.00 hourly and a salary range of $30.00 - $32.43 hourly, 35 hours per week.

The role provides general administrative support to departmental programs, including special areas such as collections, local system support, employment and payment functions.

Qualifications

• Graduation from a one-year Community College program, or equivalent, with specialization in office administration; proficiency in office procedures and computer skills, and over one year of prev ious experience.
• Demonstrated ability to communicate effectively and courteously with members of the public, both in person, telephone or electronically.

Responsibilities

• Provides general administrative support to case management and departmental functions, including but not limited to gathering statistics and information, preparing correspondence, scheduling resources and appointments, collection and payment of accounts, data entry, filing, photocopying, and general office procedures.
• Prepares and issues drug cards, income statements, manual cheques, and other documents related to the administrative support of department programs.
• Collects, organizes and disseminates client-based data using a variety of databases and software programs.
• Work safely and in compliance with relevant statutes and regulations and within the safe work procedures and directives as established by the District.
• Liaises with department staff and third-party agencies/vendors in the provision of information, payment of accounts and/or scheduling of appointments.
• Liaises with clients in the completion of documents, scheduling of appointments, delivery of information and referral to departmental and community resources.
• Areas of specialization within the administrative support function may include: Local System Support; Employment; Payments; Collections.
• Related duties as assigned.

Skills

Communication skills

Customer service

Education

One-year Community College program in office administration

Job description

The District Municipality of Muskoka is currently recruiting for anAdministrative Support Clerk, Community ServicesPosting Date: Wednesday, August 19, 2026Starting Rate: $30.00 hourlySalary Range: $30.00 - $32.43 hourlyHours of Work: 35 hours per weekLocation: 70 Pine Street, BracebridgeStatus: Temporary Full-time (up to 24 months)This job posting is for an existing vacancy, and it is also being posted internally.The District:Muskoka is a great place to live and play, and the District is a four-season municipality passionate aboutprotecting, servicing and caring for this community. We have opportunities that will allow you to learn, grow andbuild your career amongst other ambitious leaders and innovators. We offer a competitive compensationpackage and are committed to promoting diversity, accessibility and inclusion. It’s what we do!

The Opportunity:

The Administrative Support Clerk, Community Services provides general administrative support todepartmental programs and services. Additionally responsible for areas of specialty including collections, localsystems support, employment and payment functions.

What you will do:

• Provides general administrative support to case management and departmental functions, including but not limited to gathering statistics and information, preparing correspondence, scheduling resources andappointments, collection and payment of accounts, data entry, filing, photocopying, and general officeprocedures.
• Prepares and issues drug cards, income statements, manual cheques, and other documents related tothe administrative support of department programs.
• Collects, organizes and disseminates client-based data using a variety of databases and softwareprograms.
• Work safely and in compliance with relevant statutes and regulations and within the safe work proceduresand directives as established by the District.
• Liaises with department staff and third-party agencies/vendors in the provision of information, payment ofaccounts and/or scheduling of appointments.
• Liaises with clients in the completion of documents, scheduling of appointments, delivery of informationand referral to departmental and community resources.
• Areas of specialization within the administrative support function may include:• Local System Support: Prints, distributes and archives cheques, letters and reports. First-line trouble shooting and support of hardware and software, coordinating access to technology through the DistrictComputer Services department and off-site third parties.
• Employment: Develops a variety of forms, agreements, sponsor proposals and marketing materials insupport of Ontario Works employment activities. Completes data entry of client and sponsor records.Issues client employment-related payments. Orders and maintains departmental forms and programsupplies.
• Payments: Issues payments and posts reimbursements to client and third party accounts, includingpurchase orders, vouchers and hostel billings. Issues manual cheques as requested. Responsible forreceipt, posting and reconciliation of accounts receivable including third party assignments. Preparesspecialized correspondence in support of Case Management.
• Collections: Collects delinquent overpayments on terminated files using a variety of tools, resources andinformation. Conducts preliminary overpayment reviews including client contact through correspondenceand telephone. Coordinates the delivery and receipt of overpayment information with other provincialoffices. Posts client repayments and updates collections records as required. Schedules resources,equipment and room bookings for department staff.
• Related duties as assigned.

What you will need:

• Graduation from a one-year Community College program, or equivalent, with specialization in office administration; proficiency in office procedures and computer skills, and over one year of previousexperience.
• Demonstrated ability to communicate effectively and courteously with members of the public, both inperson, telephone or electronically.

What we are offering:

• Health benefits for temporary full-time employees (12+ month contracts)
• Work-life flexibility
• Perks and discounts
• Wellness programs
• Fostering and fun environment
• Professional development and education opportunities
• Pay range progression based on length of time in the job

The District of Muskoka is an equal opportunity employer and values diversity in our workforce, encouraging applications from allqualified individuals. Our organization is committed to providing persons with disabilities with equal opportunities and standards ofgoods and services, and we are compliant with the Accessibility for Ontarians with Disabilities Act. If you require disability relatedaccommodation to participate in the recruitment process, please advise the Human Resources department as soon as possible.

Accommodation may be provided in all steps of the hiring process. Any questions regarding this posting should be directed to theHuman Resources Department.