Administrative Operations Support Coordinator

Air Canada; Montreal; On-site; CAD 30,000 - 60,000; Full time

Job summary

Join a leading airline that symbolizes Canadian pride and excellence in passenger aviation. This role offers the opportunity to engage in a variety of operational and administrative tasks, ensuring accuracy and efficiency in a dynamic environment. You'll be part of a vibrant team, contributing to the success of the airline while enjoying generous travel privileges and a comprehensive benefits package. If you are detail-oriented, possess strong communication skills, and are eager to grow in your career, this position is perfect for you. Embrace the chance to make a meaningful impact in the aviation industry.

Benefits

Generous Employee Travel Program

Health and Dental Benefits

Training and Development Tools

Qualifications

• 3+ years of office experience in a fast-paced environment.
• Proficiency in Microsoft Office applications and excellent communication skills.

Responsibilities

• Analyze and produce high-quality documents and reports.
• Coordinate and execute road shows, ensuring deadlines are met.
• Provide training and guidance to other employees.

Skills

Interpersonal Skills

Communication Skills

Microsoft Office

Attention to Detail

Mathematical Aptitude

Education

High School Graduation

Job description

Location: Montreal, QC, Canada (Onsite)
Starting Salary: $22.23/hour
Branch: In-Flight Service
Category: Unionized (IAMAW – Clerical)

Being part of Air Canada is to become part of an iconic Canadian symbol. Are you passionate about reaching new heights, teamwork and making a meaningful contribution? Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.

Basic Function:

• Performs operational and/or administrative duties of a complex nature, using a variety of software applications. These positions require a high level of accuracy due to consequence of error and fines/penalties to the Company and/or loss of revenue. This position requires initiative and judgment.

Tasks / Responsibilities:

• Analyze, design, format and produce creative high quality documents, reports, etc.
• Develop, prepare, and provide statistical reports
• Prepare comparative analysis
• Plan, coordinate, and execute road shows, where travel may be required
• Assist with product displays
• Recommend and assist in implementing improved methods and procedures
• Provide on-the-job training, direction, guidance and assistance to other employees in the department.
• Maintain confidentiality at all times
• Record and maintain operational records and/or endorsements
• Comply with Company Policies, Collective Agreements and/or Government Regulations
• Liaise with internal and external customers
• Organize and prioritize workload to meet deadlines
• Works with minimal or no supervision
• First level troubleshooter of hardware/software
• Assist with compilation of operating business plan
• Monitor reports, investigate discrepancies and calculate accruals
• Audit invoices
• Ensure flight crew meals and/or ground allowances are provided
• Process and calculate pay adjustments/expenses
• Compose, format and prepare correspondence
• Operate mainframe printers and related equipment
• Prepare and distribute reports to meet production printing deadlines
• Control and monitor printing system to maintain availability, serviceability and reliability
• Monitor printers for quality control
• Coordinate maintenance and up-keep of equipment problems

Task allocation may vary from one department to another

In addition to the above, may be required to perform the Tasks / Responsibilities as outlined in Assistant Coordinator and Coordinator Levels.

Your benefits

As one of the leading employers in Canada, we like to ensure our employees are well rewarded with a range of benefits including:

• Air Canada staff love to travel and we have one of the most generous employee travel programs in the industry. You will be eligible for travel privileges for yourself and other eligible persons once you’ve completed twenty-eight (28) weeks of service.
• We value your wellbeing which is why we offer a wide variety of benefit plans, including health and dental, for you and your family.
• Training and development tools to help unlock your full potential.

Qualifications

• Demonstrate punctuality and dependability to support overall team success in a fast-paced environment.
• Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibly of the candidates applying for this position.
• Must be able to obtain and maintain any applicable transportation security clearances and additional authorizations depending on the work location. Please refer to Transport Canada site for more details.

Education:

• High School graduation

Skills / Knowledge:

• Good interpersonal skills
• Excellent communication skills both written and verbal, as well as formatting and proofreading skills
• Intermediate knowledge of Microsoft Office applications
• Proficiency in spelling, punctuation and grammar
• Aptitude for accuracy and detail
• Aptitude for math

Experience:

• Minimum 3 years office experience

Specific Requirements:

• Some positions require the ability to take minutes
• Some positions require Licenses, e.g. Driver’s, MOT, AVOP etc.
• Some positions may require lifting and climbing.
• Some positions may require shift work and/or work staggered starting and stopping times
• Some positions may be exposed to weather conditions

Linguistic Requirements:

Based on equal qualifications, preference will be given to bilingual candidates.

Diversity and Inclusion:

Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success.

As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.

Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.