Administrative Clerk

Vancouver Island Health Authority; Nanaimo; On-site; CAD 30,000 - 60,000; Full time

Job summary

An established industry player in healthcare is seeking a dedicated Administrative Clerk to join their Primary Health Care Centre team. In this vital role, you will facilitate communication between clients, healthcare providers, and community services, ensuring that patient and staff safety remain a priority. Your responsibilities will include clerical tasks such as managing referrals, typing medical reports, and handling inquiries related to programs and policies. If you possess strong communication skills, a keen attention to detail, and a passion for healthcare, this opportunity is perfect for you to make a meaningful impact in the community.

Qualifications

• At least one year of office experience in a health-related field.
• Experience with client scheduling and database systems.

Responsibilities

• Support the interdisciplinary team and act as a communication link.
• Prioritize and relay information to meet client needs.

Skills

Keyboarding

Communication Skills

Client Scheduling

Database Systems

Medical Terminology

Education

Secretarial or Office Administration Certificate

Medical Terminology

Job description

Work Area (FBA Only)

Multi-Site

No

Travel Requirement

Shift Start Time/End Time

0830-1630 / 1200-2000 / 0830-1611 / 1219-2000

Days Off

As required

Vacancy Type

Casual

Salary Range (Hourly Rate)

$24.76 - $26.38

Paid FTE

N/A

Worked BI-WEEKLY HOURS

N/A

Planned Start Date

Apr. 28 2025

Approximate End Date (For Temporary Assignments ONLY)

Pending Return of Incumbent

CRC required? (employee will be working with or have access to children or vulnerable adults and requires a Criminal Record Check)

Yes

Job Description

In accordance with the Vision, Purpose, and Values, and strategic direction of the Vancouver Island Health Authority (Island Health), patient and staff safety are a priority and a shared responsibility. Continuous quality and safety improvements are inherent in all aspects of this position.

Reporting to the Manager or designate, the Administrative Clerk supports the Primary Health Care Centre interdisciplinary team and acts as a communication link between clients, doctors, hospitals, long-term care facilities, and community services such as pharmacies and laboratories. The Administrative Clerk is responsible for prioritizing and relaying information to meet the needs of those relying on the Primary Health Care Centre for health services. Additionally, the role includes clerical duties such as word/data processing, typing medical and legal reports, managing referrals, database retrieval, answering inquiries related to programs and policies, and providing other support services according to regional standards.

QUALIFICATIONS:

Education, Training, and Experience

Secretarial or Office Administration Certificate, Medical Terminology. At least one year of office experience in a health-related field, including experience with client scheduling, database systems, and medical terminology; or an equivalent combination of education, training, and experience.

Skills and Abilities

• Keyboard at 40 wpm.
• Operate related equipment.
• Communicate effectively, both verbally and in writing.
• Deal effectively with others.
• Physically capable of performing the duties of the position.

Worksite is Nanaimo Community Access - Intake at 1599 Dufferin Crescent, Nanaimo, BC.