Administrative Assistant (Toronto, Ontario)

RelationEdge; Toronto; Hybrid; CAD 45,000 - 57,000; Full time

Job summary

A leading organization focused on responsible gambling is seeking an Administrative Assistant for its Toronto office. This full-time role includes various administrative tasks, supporting daily operations, and working in a hybrid environment. The successful candidate will hold relevant qualifications, possess strong Microsoft Office skills, and demonstrate a proactive approach to administrative challenges.

Benefits

Comprehensive benefits including virtual health care.

Flexible work environment.

Group RRSP.

Qualifications

• Minimum 3 years work experience in an administrative/support role.
• Excellent working knowledge of Microsoft Office suite (Word, Excel, PowerPoint, Outlook, Teams).
• Ability to work with discretion and maintain confidentiality.

Responsibilities

• Provides administrative support to ensure efficient operations in a hybrid office.
• Organizes meetings and manages supplies for RGC staff and external visitors.
• Assists with travel arrangements and document preparation for departments.

Skills

Microsoft Office

Customer service

Organizational skills

Communication skills

Time management

Education

Relevant post-secondary education

Job description

Administrative Assistant (Toronto, Ontario)

Administrative Assistant
Full-time, Permanent
Hybrid, based out of Toronto

The Responsible Gambling Council (RGC) is a leading international authority on responsible gambling—providing insights to industry stakeholders through its research and problem gambling prevention programs, as well as accrediting responsible gambling initiatives offered by gaming companies operating within regulated markets across the globe. RGC operates independently from the gaming industry, allowing it to offer unbiased insights and services related to responsible gambling.

The Administrative Assistant provides essential support to ensure the smooth operation RGC’s office and hybrid working environment. Responsibilities include a variety of administrative tasks, ensuring efficient day-to-day operations, and assisting staff and management as needed.

KEY RESPONSIBILITIES

• Provides administrative support to ensure efficient operations of our hybrid office model by ensuring kitchen, meeting rooms and reception area are organized and presentable; ordering and maintaining an inventory of supplies and anticipating needs; shipping and postal requirements.
• Supports external visitors who attend meetings with RGC staff. Organizes essentials for meetings (internal/external) i.e. food, room set up, etc. and assists with conference logistics.
• Point of contact for building superintendent/property management, external vendors and stakeholders to build and maintain relationships.
• Assists departments with the preparation and editing of documents, including data entry, survey administration and updating the Customer Relationship Management system.
• Makes travel arrangements for all program staff including vehicle rentals, hotel reservations and airline bookings.
• Gathers all receipts for PSC Visa statement on a monthly basis and reconciles monthly statements for review.
• Distributes information received by mail or voicemail to appropriate staff for follow up/action.
• Ensures operation of equipment, calling for repairs, maintaining equipment inventories and sourcing new equipment/vendors as needed.
• Liaise with program staff to access on-site and off-site storage.
• Assist People and Culture team with sourcing speakers, in office and off-site event organization, team meetings, etc.
• Other general administrative tasks and/or special projects, as required.

QUALIFICATIONS

• Minimum 3 years work experience in an administrative/support role in both an in-office and virtual setting.
• Relevant post-secondary education.
• Excellent working knowledge of Microsoft Office suite of programs (Word, Excel, PowerPoint, Outlook, Teams).
• Team player, constant learner and has a growth mindset.
• Customer service focus, highly engaging.
• Ability to work with discretion, tact and understand the importance of confidentiality.
• Strategic partner who takes initiative, prompt action, anticipates program needs and follows through.
• Excellent written and verbal communication skills.
• Second language is an asset.
• Working knowledge of office equipment such as printers, telephones, etc.
• Thorough understanding of office management procedures.
• Excellent organizational and time management skills, with the ability to multi-task.
• Attention to detail and problem-solving skills.
• Self-starter with the ability to work independently.

Annual salary range for this position is $45,136 - $56,472, commensurate with skills and experience, plus comprehensive benefits including virtual health care, personal and health care spending accounts and Group RRSP, and flexible work environment.

RGC operates in a hybrid work environment. The successful candidate will be expected to work in the Toronto office 3 days a week, generally Tuesday, Wednesday and Thursday.

RGC celebrates and values cultural diversity and is committed to attracting and retaining a diverse staff. We will honor your experiences, perspectives and unique identity. Together, our organization strives to create and maintain working environments that are inclusive, equitable and welcoming.

The Responsible Gambling Council is committed to providing an accessible recruitment process and workplace. Please let us know if you require accommodation under the Accessibility for Ontarians with Disabilities Act (AODA).

Please note, successful candidates will be required to complete a background check, facilitated by a third-party screener.

We thank all applicants for their interest, however, only candidates selected for an interview will be contacted.

Deadline for applications is July 6, 2025.

Department: Finance and Admin
This is a full time position

Visit Careers at Responsible Gambling Council

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* Are you legally eligible to work in Canada? Yes No * Are you able to work from the Toronto office weekly? Yes No * How many years of administrative experience do you have? * Do you currently or have you ever had any type of relationship with a staff member currently working at RGC? If so, please explain.