Administrative Assistant (Team Support)

WCB-Alberta; Edmonton; On-site; CAD 48,000 - 54,000; Full time

Job summary

WCB-Alberta is seeking an Administrative Assistant to provide essential support in a dynamic team environment. This role involves managing client records, processing medical documentation, and ensuring accreditation standards are met. Ideal candidates will have strong organizational and communication skills, with a focus on customer service. The position offers a competitive salary and benefits in a supportive workplace.

Benefits

Comprehensive benefits package

Flexible work schedules

Hybrid work opportunities

Qualifications

• High school diploma with medical terminology and/or secretarial courses.
• Related office experience in a similar environment.

Responsibilities

• Providing administrative support within a team setting.
• Updating and managing service activity information.
• Assembling and maintaining client records.

Skills

Communication

Time Management

Customer Service

Organizational Skills

Education

High School Diploma

Medical Terminology Courses

Secretarial Courses

Tools

Microsoft Office

Job description

As an equal opportunity employer, we are looking to build a diverse workforce that reflects the diversity of our clients and the customers we serve. Learn more about working for WCB at Careers - WCB Alberta

Job Title:

Administrative Assistant (Team Support)

Job Type:

Temporary Long Term (Fixed Term) / Full time

Job Location:

Edmonton, Alberta

Millard Health - Edmonton, Alberta

Temporary, Full-Time Positions

At WCB-Alberta, we make a meaningful impact in the lives of working Albertans. We are a not-for-profit organization legislated to administer the workers' compensation system for the province. When any Alberta worker is hurt on the job, we are here to help. We provide compensation and benefits for workplace injuries and occupational diseases to over 1.7 million workers.

We are looking for enthusiastic individuals with excellent administrative skills to provide support to our various program areas. Strong organizational skills with attention to detail and interpersonal skills in a similar setting are essential in this role.

Your responsibilities:

• Providing administrative support within a team setting.
• Providing quality medical processing services in the form of medical letters, memos, and reports. This also includes compiling and managing a variety of reports.
• Updating, monitoring, billing and disseminating information related to service activity on the service delivery and scheduling system, as well as other manual tracking processes.
• Assemble and maintain client records to ensure accreditation standards are met.
• Interact effectively with team members, physicians, clients, and staff.
• Providing support to team members, clients and leadership through a variety of administrative tasks including, but not limited to: scheduling meetings, managing attendance records and scheduling client services.

Your experience and skills:

• High school diploma supplemented with medical terminology courses and/or secretarial courses in word processing. Preference will be given to individuals with related post- secondary training.
• Related office experience in a similar environment. Experience working with the medical or vocational profession is beneficial.
• Knowledge of Microsoft is required.
• Previous experience in providing excellent customer service.
• Excellent communication and time management skills.
• Able to work 7.25-hour shifts between the hours of 7:00 a.m. to 5:00 p.m. with the occasional shift change.
• The ability to accommodate multiple priorities while accurately completing tasks is imperative.

We offer a competitive salary, a comprehensive benefits package, flexible work schedules and hybrid work opportunities that foster a healthy work-life balance. You’ll work with supportive leaders and skilled professionals in a caring and collaborative work environment. For more information, please see our Employee Handbook, available on our website.

Salary: Grade 5 - $48,332.00 to $53,695.00 per annum

This is for temporary, full-time positions for approximately twelve (12) months with the possibility of extension and/or permanency. Final candidates for this position will be required to undergo a security clearance.

We are committed to providing equal opportunity to all qualified persons, without regard to race, colour, religion or national origin, gender (or gender identity or expression), age, sexual orientation, physical or mental disability. Equal opportunity is provided in employment, promotions and wages.

Please apply online by submitting a cover letter and resume to www.wcb.ab.ca/careers. We thank all applicants for their interest; however, only candidates under consideration will be contacted.

Closes: May 20, 2025