Administrative Assistant – Pharmacy Operations

MediFlex Talent Solutions; Peterborough; On-site; CAD 38,000 - 52,000; Full time

Benefits offered by this job

Extended health and dental benefits

Life insurance

RRSP matching

Paid time off

On-site parking

Pharmacy training

Job summary

MediFlex Talent Solutions is recruiting for an Administrative Assistant – Pharmacy Operations in Peterborough, Ontario. Join an established pharmacy team and support day-to-day administrative and operational tasks to ensure a positive patient experience.

Candidates with strong administrative, medical office, healthcare support, or customer service experience are encouraged. No pharmacy background required; training provided on pharmacy systems and processes, with opportunities to develop

Qualifications

• Previous administrative, reception, medical office, healthcare, retail or customer service experience.
• Strong computer and data-entry skills.
• Excellent attention to detail.
• Strong organizational and communication skills.
• Ability to manage multiple priorities.
• Professional and patient-focused approach.
• Willingness to learn new systems and processes.
• Positive and collaborative attitude.

Responsibilities

• Providing professional and friendly service to patients in person and by telephone.
• Answering calls and directing inquiries to the appropriate team member.
• Entering and maintaining accurate patient and prescription information.
• Supporting prescription workflow and administrative documentation.
• Filing, scanning and maintaining confidential pharmacy records.
• Assisting with organization of compliance and blister packaging.
• Supporting inventory management and stock organization.
• Helping monitor medication and supply levels.
• Supporting pharmacy automation and packaging processes.
• Maintaining an organized and efficient work environment.
• Assisting pharmacists and other team members with day-to-day operations.
• Following privacy, confidentiality and procedures.

Skills

Organized

Data-entry

Customer service

Attention to detail

Multitasking

Communication

Job description

Peterborough, Ontario

Full-Time | Permanent | On-Site

MediFlex Talent Solutions is recruiting on behalf of an established pharmacy in the Peterborough area seeking an organized, dependable and customer-focused Administrative Assistant – Pharmacy Operations to join their team. You do not need to come from a traditional pharmacy background to be considered. We are interested in candidates with strong administrative, medical office, healthcare support, retail or customer service experience who are comfortable working in a busy environment where organization, accuracy and patient service matter.

The Opportunity

You will work closely with the pharmacy team to support the day-to-day administrative and operational functions of the pharmacy while helping provide a positive experience for patients.

Responsibilities will include:

• Providing professional and friendly service to patients in person and by telephone
• Answering calls and directing inquiries to the appropriate member of the pharmacy team
• Entering and maintaining accurate patient and prescription-related information
• Supporting prescription workflow and administrative documentation
• Filing, scanning and maintaining confidential pharmacy records
• Assisting with the organization of compliance and blister packaging
• Supporting inventory management and stock organization
• Helping monitor medication and supply levels
• Supporting pharmacy automation and packaging processes
• Maintaining an organized and efficient work environment
• Assisting pharmacists and other team members with day-to-day pharmacy operations
• Following established privacy, confidentiality and pharmacy procedures

What We’re Looking For

We are looking for someone who is organized, reliable and comfortable working in a fast-paced environment.

You may be a strong fit if you have:

• Previous administrative, reception, medical office, healthcare, retail or customer service experience
• Strong computer and data-entry skills
• Excellent attention to detail
• Strong organizational and communication skills
• The ability to manage multiple priorities
• A professional and patient-focused approach
• A willingness to learn new systems and processes
• A positive and collaborative attitude

Previous pharmacy experience is an asset, but is not required.

Experience with Kroll, SynMed, blister packaging or other pharmacy systems would be considered an advantage. Training can be provided to candidates with strong transferable administrative and customer-service skills.

Why Consider This Opportunity?

This is an opportunity to build your experience within a healthcare environment while joining a stable and supportive pharmacy team.

The position offers:

• Extended health and dental benefits
• Life insurance
• RRSP matching
• Paid time off
• On-site parking
• Training on pharmacy-specific systems and processes
• Opportunity to develop long-term healthcare and pharmacy experience