Administrative Assistant - Operations (Temporary - 12 Months)

Hydro Ottawa; Ottawa; On-site; CAD 56,000 - 86,000; Full time

Benefits offered by this job

Hybrid Work Model

Job summary

Hydro Ottawa in Ottawa, Ontario is seeking an Administrative Assistant to provide essential support to department staff, handle inquiries, organize files, and prepare reports.

Responsibilities include responding to enquiries, arranging meetings, travel, filing, maintaining databases, and assisting multiple supervisors as needed.

The role offers a hybrid work model with opportunities to contribute to the organization’s digital systems and community energy initiatives.

Qualifications

• Minimum secondary school diploma with administrative experience.
• Proficient with Google Suite (Gmail, Sheets, Docs).
• Experience using an ERP system (JD Edwards).

Responsibilities

• Receive and respond to enquiries including the resolution of internal and external customer enquiries and complaints by conducting investigations, researching and taking appropriate action
• Receive and assist visitors.
• Make meeting arrangements including follow-up with attendees regarding availability; booking rooms/refreshments; confirming date and location; setting up rooms.
• Prepare travel arrangements.
• Organize and maintain electronic and manual filing systems.
• Maintain departmental databases and records; Open, record and track projects, statistics, etc...
• Responding to routine correspondence.
• Word process a variety of documents including letters, reports, tables, charts etc.
• Photocopy and distribute materials.
• Open, sort, distribute and track mail.
• Source, order, receive and distribute supplies; verify invoices.
• Complete reports.
• Provide short-term relief in other administrative positions.
• Take, compile and distribute minutes and agendas of meetings.
• Perform other administrative tasks as requested.

Skills

Google Suite

Gmail

Sheets

Docs

Administrative experience

JD Edwards

Education

Secondary school diploma

Tools

JD Edwards

Job description

Please Note: If you are a current Hydro Ottawa employee with access to Workday, apply to this job via the Workday application. At Hydro Ottawa, we empower the lives of the people in the communities we serve. As the electricity distributor to the Nation’s Capital, our work powers all the essential activities that make up our lives - at home, at work and at play. And as Ontario’s largest municipally-owned producer of green power, we are leading the way to a greener tomorrow. We are looking for trailblazers and innovators to join us as we build an energy future that will keep our City and our planet green for generations to come. Are you ready to make a difference in our community?

JOB SUMMARY

The Administrative Assistant primarily provides administrative support to department staff. Examples of responsibilities include: receiving and responding to enquiries; organizing and maintaining both electronic and manual files; opening, sorting and distributing mail; responding to routine correspondence and word-processing a variety of documents; conducting research as requested by management; producing reports and maintaining databases and records. This position may provide administrative support to more than one supervisor.

MAJOR RESPONSIBILITIES

• Receive and respond to enquiries including the resolution of internal and external customer enquiries and complaints by conducting investigations, researching and taking appropriate action
• Receive and assist visitors.
• Make meeting arrangements including follow-up with attendees regarding availability; booking rooms/refreshments; confirming date and location; setting up rooms.
• Prepare travel arrangements.
• Organize and maintain electronic and manual filing systems.
• Maintain departmental databases and records; Open, record and track projects, statistics, etc...
• Responding to routine correspondence.
• Word process a variety of documents including letters, reports, tables, charts etc.
• Photocopy and distribute materials.
• Open, sort, distribute and track mail.
• Source, order, receive and distribute supplies; verify invoices.
• Complete reports.
• Provide short-term relief in other administrative positions.
• Take, compile and distribute minutes and agendas of meetings.
• Perform other administrative tasks as requested.

EDUCATION AND EXPERIENCE

Minimum secondary school diploma with experience working in an administrative function Proficient in the use of Google Suite, in particular Gmail, Sheets and Docs Experience working within an enterprise resource planning (ERP) environment (i.e. JD Edwards)

ADDITIONAL REQUIREMENTS

English Essential Bilingual will be considered an asset The terms and conditions of employment for this position are governed by the collective agreement between Hydro Ottawa Limited and IBEW Local 636. Hydro Ottawa offers a Hybrid Work Model. Hybrid work is position specific, details of the hybrid model will be discussed with successful candidates. Hydro Ottawa may use artificial intelligence ("AI") during the recruitment process to aid in the screening and selection of candidates. Location: Ottawa, ON The terms and conditions of employment for this position are governed by the collective agreement between Hydro Ottawa Limited and the applicable union. Pay Range Minimum: $56,173.00 Pay Range Maximum: $86,276.45 Posting End Date (if applicable): September 20, 2026 Hydro Ottawa is committed to establishing a qualified workforce that reflects the diverse population it serves and we encourage applications from all qualified individuals. We are also committed to preventing and removing barriers to employment for people with disabilities, and we invite you to inform us should you have any accessibility or accommodation needs. Applicants must be legally entitled to work in Canada.

Why choose a career at Hydro Ottawa Group?

Our creative, innovative and forward-thinking employees are blazing the trail to a better tomorrow as we work towards our ambitious goal of achieving net-zero operations by 2030. Hydro Ottawa Group is committed to employing a diverse workforce that better reflects the communities we serve; we want our employees to be their true selves. We are recognized year over year as a National Capital Region Top Employer, one of Canada’s Greenest Employers, and one of Canada’s Top Employers for Young People. Together we are shaping the future - join us!