Administrative Assistant IV, Policing Support Services

Startdate; Grande Prairie; On-site; CAD 51,000 - 66,000; Full time

Benefits offered by this job

Comprehensive benefits

Job summary

The Grande Prairie Police Service is seeking an Administrative Assistant IV to support a 24/7 Operational Support team in a high-demand environment. You will assist police officers, manage time-sensitive information, and ensure accurate data entry across policing systems while maintaining professionalism and safety.

Highly organized individuals with a background in office administration, strong computer skills, and the ability to obtain Enhanced Security clearance are invited to apply.

Qualifications

• Business Administration Diploma or Office Administration Certificate from a recognized institution.
• An equivalent combination of education and experience may be considered.
• Ability to obtain and maintain an Enhanced Security clearance.

Responsibilities

• Respond to requests for assistance from police officers via phone, radio, email, or internal messaging.
• Conduct database searches and enter information in CPIC, PRMS, JOIN and related systems.
• Call out support units as required.
• Monitor and respond to messages from other police agencies and partners.
• Perform other administrative and operational support duties as assigned.

Skills

Security clearance eligibility

Database proficiency

Flexible hours

Education

Business Administration Diploma or Office Admin Certificate

Equivalent combination of education and experience

Tools

CPIC

JOIN

PRMS

Job description

The Grande Prairie Police Service is seeking a highly organized, detail-oriented, and resilient Administrative Assistant IV to join our Operational Support team.

This is not a typical administrative position.

As a critical member of our 24/7 operations, you will provide frontline operational support to police officers, helping ensure officer safety, public safety, and the efficient delivery of policing services throughout our community. You will be responsible for managing multiple priorities simultaneously, processing time-sensitive information, and supporting active police operations in a fast-paced environment where accuracy and professionalism are essential

Position Responsibilities

• Responding to requests for assistance from police officers via phone, radio, email and/or internal messaging.
• Conducting database searches an entering information in policing and justice systems, including the Canadian Police Information Centre (CPIC), Police Records Management System and the Justice Online Information Network (JOIN).
• Call out support units as required.
• Monitor and respond to messages from other police agencies and law enforcement partners.
• Performing other administrative and operational support duties as assigned.

Required Qualifications

• Business Administration Diploma or Office Administration Certificate from a recognized educational institution
• An equivalent combination of education and experience working in a busy office environment may be considered.
• Ability to obtain and maintain an Enhanced Security clearance

Strong computer skills and experience working with multiple databases and software applications.

• Flexibility with hours of work is necessary as this position in staffed 24 hours per day, 7 days a week, including all statutory holidays.

Preferred Qualifications

• Previous experience working within a law enforcement, emergency services, or public safety environment.
• current RCMP/Police Enhanced Security Clearance.
• Experience using;
• Police Records Management Systems
• Canadian Police Information Centre - CPIC
• Justice Online Network - JOIN
• Experience working in a high call volume, deadline driven environment

Competencies

• Teamwork
• Communication
• Interpersonal Skills
• Verification and Accuracy
• Reliability
• Decision Making
• Problem Solving
• Initiative
• Adaptability
• Stress Tolerance
• Critical Thinking
• Confidentiality and Professional Judgement

Hours

This position is staffed 24 hours per day, 7 days per week.

The standard rotation consists of:

Two (2) day shifts followed by two (2) night shifts, working 12-hour shifts, with scheduling determined by operational requirements and the immediate supervisor.

Compensation

Salary range $37.02 - $47.86 per hour as per the Out-of-Scope Agreement.

Benefits

Comprehensivebenefits package. WhatWe Offer | City of Grande Prairie (cityofgp.com)

Diversity& Inclusion

The City of Grande Prairie is committed tobuilding and sustaining an inclusive work environment composed of individualswith unique experiences, perspectives, talents, and contributions who welcome,support, respect and value all members of the community.

Selection Process

We appreciate your interest in our organization,and we thank you in advance for your application. Candidates selected for aninterview will be notified via phone or email.

• This posting will be openuntil a suitable candidate(s) is/are found.
• This posting may be used tofill more than one position.

Toefficiently manage the high volume of applications we receive for each jobposting, we are unable to address job-specific inquiries prior to the interviewstage. However, if you progress to the job interview stage, we will gladly answerany questions you may have.