Administrative Assistant II, Medical

University Health Network; Toronto; Hybrid; CAD 45,000 - 60,000; Full time

Job summary

A leading healthcare organization in Toronto is seeking an Administrative Assistant II for the Division of Medical Oncology & Hematology. This role involves managing office operations, supporting patient care, and ensuring efficient communication. Ideal candidates will have strong organizational skills and experience in medical administration. Join a dynamic team dedicated to providing excellent patient care while enjoying a hybrid work model and competitive benefits.

Benefits

Competitive benefits

Development opportunities

Flexible work environment

Qualifications

• Two years of related administrative experience.
• Experience in a healthcare environment is an asset.

Responsibilities

• Manage office tasks, prioritize busy practice and communication.
• Process referrals, schedule appointments, and support data reporting.

Skills

Organizational Skills

Communication Skills

Medical Terminology

Education

Secondary School diploma

Post-secondary office/medical administration certificate

Tools

EPIC EMR system

Microsoft Office

Job description

Join to apply for the Administrative Assistant II, Medical role at University Health Network

Company Description

UHN is Canada’s No. 1 hospital and the world’s No. 1 publicly funded hospital. With 10 sites and more than 44,000 TeamUHN members, UHN includes Toronto General Hospital, Toronto Western Hospital, Princess Margaret Cancer Centre, Toronto Rehabilitation Institute, The Michener Institute of Education, and West Park Healthcare Centre. As Canada's top research hospital, UHN is a leader in biomedical research and complex clinical cases, serving as a national and international hub for discovery, education, and patient care. It boasts the largest hospital-based research program in Canada, with major research in neurosciences, cardiology, transplantation, oncology, surgical innovation, infectious diseases, genomic medicine, and rehabilitation medicine. UHN is affiliated with the University of Toronto.

UHN’s vision is to build A Healthier World, driven by its talented and dedicated staff.

www.uhn.ca

Job Description

Union: Non-Union

Site: Princess Margaret Cancer Centre

Department: Division of Medical Oncology & Hematology

Work Model: Hybrid

Reports to: Manager, Oncology and Hematology

Job Grade: A0:06

Hours: Up to 37.5 hours per week

Shifts: Weekdays; Monday – Friday (Hybrid)

Status: Full Time

Closing Date: May 30, 2025

Position Summary

The Administrative Assistant II is responsible for secretarial activities, including managing medical terminology, providing word processing services, performing reception duties, maintaining schedules, administering billing and budgets, and supporting office operations. They will support the Division of Medical Oncology and Hematology at UHN.

Duties

• Manage the office effectively, prioritizing tasks related to a busy practice, calendar, and communication
• Process referrals, schedule appointments, respond to inquiries, and send reminders
• Support data reporting and patient registration in UHN’s EPIC EMR system
• Exercise judgment and independence in administrative support and patient care
• Follow-up on patient documentation and transfer notes
• Provide backup support and support physicians across UHN sites

Qualifications

• Secondary School diploma or equivalent
• Post-secondary office/medical administration certificate or equivalent
• Two years of related administrative experience
• Experience with EPIC EMR system
• Proficiency in Microsoft Office
• Healthcare environment experience is an asset
• Second language fluency is an asset
• Medical terminology knowledge is an asset
• Strong organizational and communication skills
• Ability to work under pressure and in a team

Additional Information

UHN offers competitive benefits, development opportunities, and a flexible work environment. Candidates must pass a Criminal Record Check and meet employment standards. UHN is committed to diversity and inclusion and provides accommodations during recruitment.

Only shortlisted candidates will be contacted. Applications close on the specified date.