Administrative Assistant, Department of Nurse Practitioners

Fraser Health Authority; Surrey; Hybrid; CAD 34,000 - 45,000; Full time

Job summary

Fraser Health Authority in Surrey, BC seeks an organized Administrative Assistant to support the Director, Professional Practice and LSI. The role focuses on confidential admin tasks, calendar management, report drafting, and onboarding coordination, with on-site work for the first six months and a potential move to hybrid work thereafter.

The candidate should have a Grade 12 and a recognized admin/secretarial program, plus 3 years in a healthcare-related large organization to contribute

Qualifications

• Grade 12 plus graduation from a recognized administrative or secretarial program.
• Three (3) years of recent related experience in a large, complex organization, preferably in healthcare.

Responsibilities

• Provides confidential administrative support to the Director, Professional Practice and LSI.
• Drafts, designs, transcribes, and types a variety of documents including correspondence and reports.
• Manages appointment calendars, schedules meetings, books rooms, prepares agendas and minutes.
• Assists with onboarding of new staff and liaises with Talent Acquisition, onboarding, payroll as required.
• Responds to inquiries by serving as primary contact and directing to appropriate area.
• Updates core documents and maintains the department's Pulse page.
• Develops and implements new work methods and procedures.
• Maintains filing systems and databases and supports learning hub.

Skills

Confidential administrative support

Calendar management

Drafting and typing documents

Education

Grade 12 plus administrative/secretarial program

Tools

Word processing

Spreadsheet

Database

Presentation

Graphics

Desktop publishing

Job description

Salary

The salary range for this position is CAD $25.26 - $33.15 / hour

Job Summary

Are you a highly organized administrative professional who thrives in a fast-paced environment? Join our collaborative Nurse Practitioner team and play a key role in supporting healthcare leaders dedicated to improving patient care across Fraser Health.

In this role, you'll provide confidential administrative support to the Director, coordinate complex priorities, and serve as a key resource for internal and external partners.

Beyond meaningful work, this position offers the opportunity to join a supportive and engaged team while enjoying a structured weekday schedule. The role is based at Central City Tower in Surrey and operates Monday through Friday, helping to support a healthy work-life balance.

You’ll also enjoy scheduling flexibility, with start times between 7:00 a.m. and 8:30 a.m. and corresponding end times between 3:00 p.m. and 4:30 p.m., allowing you to choose a schedule that best supports your workday.

To support onboarding and integration into the team, the successful candidate will work on-site full‑time for the first six months. Following this period, a hybrid work arrangement may be considered based on operational requirements and successful completion of the onboarding period, typically consisting of three days per week on‑site and up to two days working remotely.

Qualifications

• Graduation from a recognized Administrative Assistant or Secretarial program
• Three (3) years of recent related experience in a large, complex organization, preferably in healthcare

An equivalent combination of education, training, and experience may be considered

This is an opportunity to make a meaningful contribution while working alongside a dedicated Nurse Practitioner team that is passionate about collaboration, innovation, and improving patient care. If you take pride in delivering exceptional administrative support, building strong relationships, and helping teams succeed, we’d love to hear from you.

Detailed Overview

Supporting the Vision, Values, Purpose and Commitments of Fraser Health including service delivery that is centered around patients/clients/residents and families:

Working in support of creating remarkable patient experiences, the Administrative Assistant provides administrative support to the Directors within Professional Practice and LSI. Performs duties such as drafting and typing a variety of documents, maintaining calendars and preparing for meetings and events, generating a variety of reports and materials, assisting with the implementation and evaluation of training programs, assisting with staff onboarding, maintaining core documents and website, and developing and implementing new work methods and procedures.

Responsibilities

1. Provides confidential administrative support to the Director, Professional Practice and LSI and the Professional Practice and LSI departments.
2. Drafts, designs, transcribes, and types a variety of documents such as correspondence, reports, presentations, memoranda, education materials, manuals, and flyers.
3. Manages appointment calendars including scheduling and coordinating meetings, speaking engagements, and/or conferences; resolves scheduling conflicts and issues. Arranges meetings as directed; books and sets up meeting rooms, prepares agendas, organizes materials, records and prepares minutes, and conducts or ensures action item follow up.
4. Assists with the preparation and implementation of professional practice and LSI training programs/courses/workshops by compiling and preparing course descriptions, marketing materials, and registration forms/criteria; communicates and markets events through online registration systems, the Professional Practice and LSI intranet page and calendar and other media as appropriate. Assists with course registration, manages wait lists and communicates with participants.
5. Provides assistance with conducting pre and post training program/course/workshop evaluations as required; inputs, tracks and reports on statistics. Creates solutions, processes and systems that enhance the evaluation process.
6. Assists with onboarding of new staff; works in conjunction with Talent Acquisition and Onboarding, People & Organizational Development and Payroll as required. Follows up with any outstanding issues, maintains related records and fields onboarding questions.
7. Responds to a variety of internal and external inquiries by serving as the primary point of contact and providing information directly or referring to appropriate area or individual.
8. Updates and maintains various Professional Practice and LSI core documents including resource materials and internal work process; catalogues and archives materials and makes sure updated documents are available and accessible as appropriate. Maintains the department's Pulse page ensuring updated information is posted appropriately.
9. Develops and implements new work methods and procedures. Identifies problems, develops alternate solutions, and implements changes.
10. Performs record management duties such as setting up and maintaining filing systems and databases, and conducting file searches for requested information. Assists with maintaining the department learning hub.
11. Assists with monitoring expenditures for budget purposes; receives invoices and processes as appropriate.
12. Performs timekeeping duties and reviews labour distribution reports as required.

Education and Experience

Grade 12 plus graduation from a recognized administrative or secretarial program, plus three (3) years of recent, related experience in a health care environment, or an equivalent combination of education, training and experience.

Competencies

Demonstrates the leadership practices of the Fraser Health Leadership Framework of Clear, Caring and Courageous and creates the conditions for people to succeed.

Professional/Technical Capabilities

• Ability to type55 w.p.m.
• Knowledge of relevant software applications including word processing, spreadsheet, database, presentation, graphics, desktop publishing.
• Proficiency with all Microsoft Office applications at an intermediate level.
• Ability to design and createinformational and marketing literature.
• Ability to work independently and manage multiple and rapidly changing priorities.
• Ability to deal effectively with others.
• Ability to operate related equipment.
• Physical ability to perform the duties of the position.

About Fraser Health

Fraser Health is the heart of health care for over two million people in Metro Vancouver and the Fraser Valley in British Columbia, Canada, on the traditional, ancestral and unceded lands of the Coast Salish and Nlaka’pamux Nations and is home to 32 First Nations within the Fraser Salish region.

People - those we care for and those who care for them - are at the heart of everything we do. Our hospital and community-based services are delivered by a team of 50,000+ staff, medical staff and volunteers.

We are committed to planetary health and value diversity in the work force. We strive to maintain an environment of respect, caring and trust. Fraser Health’s hiring practices aspire to ensure all individuals are treated in an inclusive, equitable and culturally safe manner.

Together, we are the heart of health care.