Administrative Assistant, Customer Service & Sales*Assistant(e) administratif(ve), service client et ventes

Axis Communications; Mississauga; On-site; CAD 50,000 - 62,000; Full time

Job summary

IPEX is seeking an Administrative Assistant based in Mississauga, ON to support the Ontario Sales team and leadership. In this role you will handle day-to-day operations, prepare reports in Excel, process purchasing requests and invoices in SAP, and coordinate meetings and travel to ensure a smooth workflow.

The role emphasizes organization, communication, and reliability in a fast-paced sales environment. The compensation ranges from $49,800 to $62,200 CAD annually, commensurate with

Qualifications

• High school diploma required; post-secondary education in Business Administration or a related field is an asset.
• Minimum 2-3 years of experience supporting a sales team or sales-focused environment in a fast-paced organization.
• Advanced proficiency in Microsoft Office Suite, with strong Excel skills including Pivot Tables, VLOOKUPs, formulas, and report generation.

Responsibilities

• Provide proactive administrative support to the Ontario Sales team, Regional Sales Managers, Directors, and other business leaders, ensuring priorities are managed efficiently and key business activities run smoothly.
• Support sales operations and sales programs by preparing and maintaining reports using advanced Excel tools and assisting with sales promotions, rebate programs, and other initiatives that support business objectives.
• Support business administration and operational processes by managing purchasing requests, processing invoices through SAP, and coordinating administrative workflows while ensuring compliance with internal policies and controls.
• Coordinate customer visits, meetings, sales events, travel arrangements, expense submissions, and other activities that contribute to a professional and positive stakeholder experience.
• Manage office operations and vendor relationships, including facilities coordination, office supplies, maintenance activities, contractor management, and ensuring required safety documentation and training requirements are maintained.
• Build strong relationships across the business while identifying opportunities to improve processes, increase efficiency, and support a productive workplace, including occasional reception coverage as required.

Skills

Advanced Excel

Organizational skills

Communication

Problem-solving

Multitasking

Education

High school diploma

Post-secondary education in Business Administration

Tools

Microsoft Office Suite

SAP

Job description

IPEX is one of the North American leading providers of advanced plastic piping systems. Our mission is to shape a better tomorrow by connecting people with water and energy. We currently have an exciting opportunity as an Administrative Assistant. This role is based at our offices on Invader Crescent in Mississauga, ON and reports to the Customer Service Manager. Do not miss the opportunity to join a diverse group of people-centric professionals, thought leaders and rapid thinkers, entrepreneurs in spirit and status quo-fighters!

Job Summary

Are you looking for an opportunity to be at the center of a dynamic sales organization where your work directly supports business success? You will play a key role in supporting sales initiatives, customer experiences, and day-to-day operations while partnering with teams across the business. This role offers broad exposure to sales operations, business administration, and leadership support, providing an excellent opportunity to build new skills, take on increasing responsibility, and expand your experience. If you enjoy variety, thrive in a fast-paced environment, and take pride in keeping things running smoothly, we'd love to hear from you.

Principal Responsibilities

Provide proactive administrative support to the Ontario Sales team, Regional Sales Managers, Directors, and other business leaders, ensuring priorities are managed efficiently and key business activities run smoothly. Support sales operations and sales programs by preparing and maintaining reports using advanced Excel tools and assisting with sales promotions, rebate programs, and other initiatives that support business objectives. Support business administration and operational processes by managing purchasing requests, processing invoices through SAP, and coordinating administrative workflows while ensuring compliance with internal policies and controls. Coordinate customer visits, meetings, sales events, travel arrangements, expense submissions, and other activities that contribute to a professional and positive stakeholder experience. Manage office operations and vendor relationships, including facilities coordination, office supplies, maintenance activities, contractor management, and ensuring required safety documentation and training requirements are maintained. Build strong relationships across the business while identifying opportunities to improve processes, increase efficiency, and support a productive workplace, including occasional reception coverage as required.

Qualifications & Experience

High school diploma is required; post-secondary education in Business Administration or a related field is considered an asset. Minimum 2-3 years of experience supporting a sales team, sales leaders, or a sales-focused environment within a fast-paced organization. Advanced proficiency in Microsoft Office Suite, with strong Excel skills including Pivot Tables, VLOOKUPs, formulas, and report generation. Strong organizational skills with the ability to manage multiple priorities, coordinate competing requests, and meet deadlines. Excellent communication, relationship-building, critical thinking, and problem-solving skills, with the ability to exercise sound judgment and adapt in a fast-paced environment. Ability to work independently while contributing to a collaborative, team-oriented environment.

The compensation for this position is between $49,800 and $62,200 annually, based on experience and qualifications.

IPEX is committed to providing accommodations for people with disabilities throughout the recruitment process and, upon request, will work with qualified job applicants to provide suitable accommodation in a manner that takes into account the applicant’s accessibility needs due to disability. Accommodation requests are available to candidates taking part in all aspects of the selection process for IPEX jobs. To request an accommodation, please contact HR at [e-mail].

At IPEX, our vision is to be the leading supplier of thermoplastic piping systems in North America. As a customer-focused organization, we believe in honesty, fairness, and integrity—the Golden Rule. As one of the world’s largest advanced plastic piping manufacturers, we combine the strength of a global group with the diversity and passion of our local teams. We bring together engaged people with the right experience, expertise and entrepreneurial spirit to develop effective, innovative and sustainable solutions that make life flow. A trusted name in building and infrastructure for more than 50 years.

IPEX is dedicated to collaborating with leaders to maximize the potential of our greatest asset – our employees. Come join our team today!