Administrative Assistant City Manager’s Office

Corporation of Delta; Delta; On-site; CAD 77,000 - 92,000; Full time

Benefits offered by this job

Municipal Pension Plan

Earned-days-off system

Job summary

The City of Delta is seeking a Regular Full-Time Administrative Assistant in the City Manager's Office. The successful candidate will be highly organized, discreet and capable of handling confidential information with excellent communication skills.

Reporting to the Administrative Manager, you will screen communications, schedule meetings, provide excellent customer service, maintain complaint tracking, coordinate stakeholder meetings, and assist with events and departmental projects for the

Qualifications

• A minimum of three years of high level office experience plus post-secondary education in Business Administration.
• A valid Class 5 BC Driver's Licence.
• Proficiency in MS Office and desktop publishing.
• Local Government Management courses are assets and experience with senior levels of government is helpful.
• Upholding confidentiality, tact and diplomacy is essential.

Responsibilities

• Screen and organize communications for the City Manager and Department, determining priority items.
• Schedule internal/external meetings and manage travel arrangements as needed.
• Provide outstanding customer service to external and internal customers via multiple channels.
• Maintain electronic tracking of customer complaints and inquiries.
• Coordinate meetings with staff and community stakeholder groups.

Skills

Excellent communication

Interpersonal skills

Confidentiality

Organizational skills

Education

Post-secondary education in Business Administration

Tools

MS Office

Desktop publishing

Job description

The City of Delta has an exciting opportunity for a Regular Full-Time Administrative Assistant in the City Manager's Office. We are seeking an enthusiastic, highly organized and resourceful individual with exceptional communication and interpersonal skills, sound judgement and the ability to maintain confidentiality in all aspects of their work.

The successful candidate will have an understanding of local government and its relationships with residents, other levels of government and the private sector. They will demonstrate initiative, discretion and the ability to work independently while providing comprehensive administrative support to the City Manager's Office.

Reporting to the Administrative Manager, the successful candidate will be responsible for:

• Receiving and organizing the City Manager and Department's communications including screening telephone calls, mail and email messages, and use independent judgment to determine items requiring priority attention.
• Scheduling internal/external meetings, confirming travel arrangements if necessary.
• Provide excellent and timely customer service to both external and internal customers, via telephone, e-mail, website and in-person, including liaising with Executive Assistants,
• General Managers, City Manager, Mayor and Council members.
• Maintain electronic tracking of customer complaints and inquiries.
• Coordinate meetings with staff and/or community stakeholder groups.
• Anticipate, identify and manage emerging issues and challenges within the department.
• Independently and appropriately direct internal/public requests for departmental service.
• Compose, proofread, edit and finalize a variety of documents, letters, memos and/or Council Reports, including those of a technical nature.
• Assist with planning and organizing corporate events.
• Support the City Manager and Deputy City Manager in both internal/external departmental projects with an ability to anticipate needs.

Qualifications:

• A minimum of three (3) years of high level office experience plus post-secondary education in Business Administration; an equivalent combination of education and experience will be considered.
• A valid Class 5 BC Driver's Licence
• Proficiency in MS Office and desktop publishing.
• Local Government Management courses are an asset, as well as experience working with senior levels of government, business, residents and local associations.
• An ability to uphold the dignity, respect, order and confidentiality of the City of Delta is imperative. Tact and diplomacy in handling sensitive issues is necessary, and strong organizational, interpersonal and communication skills are essential.

The City of Delta provides a competitive salary of $77,242 - $92,113 (commensurate with experience) and an excellent benefits package including Municipal Pension Plan as well as an earned-days-off system.

At the City of Delta, we are committed to recruiting and retaining a diverse workforce that is representative of our community, providing equal opportunity and fostering an inclusive workplace where our individual differences are recognized, valued and celebrated.

We thank all applicants for their interest; only those under consideration will be contacted.
Copies of relevant professional certificates, degrees, or tickets must be submitted with your application