Admin Assistant City Manager’s Office

CivicInfo BC; Delta; On-site; CAD 77,000 - 92,000; Full time

Benefits offered by this job

Municipal Pension Plan

Earned days off

Job summary

City of Delta in Delta, BC, is seeking a Regular Full-Time Admin Assistant in the City Manager's Office. The role supports the City Manager, maintains confidential information, and provides courteous service to residents, businesses and staff with strong organizational and communication skills.

Reporting to the Administrative Manager, the admin assistant will screen communications, coordinate meetings, prepare documents and council reports, and help plan corporate events.

Qualifications

• Minimum of three years of high-level office experience with post-secondary education in Business Administration.
• Valid BC Class 5 Driver’s License.
• Proficiency in MS Office and desktop publishing.
• Local government experience is an asset.
• Ability to uphold confidentiality with tact and diplomacy.

Responsibilities

• Receive and organize communications for the City Manager and Department, screening calls, mail and email with priority attention.
• Schedule internal and external meetings and arrange travel when necessary.
• Provide excellent customer service to internal and external customers via phone, email, website and in person, including liaising with senior staff.
• Maintain electronic tracking of customer inquiries and complaints.
• Coordinate meetings with staff and community stakeholder groups.
• Anticipate, identify and manage emerging issues within the department.
• Direct internal/public requests for departmental service with discretion.
• Compose, proofread and finalize documents, letters and council reports, including technical content.
• Assist with planning and organizing corporate events.
• Support the City Manager and Deputy City Manager on departmental projects.

Skills

MS Office

Desktop publishing

Customer service

Interpersonal skills

Education

Business Administration education

Job description

One of the sunniest regions in BC's Lower Mainland, Delta embraces three unique communities - Ladner, North Delta and Tsawwassen. The City of Delta is looking for dedicated individuals to join our team and share in our commitment to lead the way in public service excellence.

City of Delta

Admin Assistant City Manager's Office

The City of Delta has an exciting opportunity for a Regular Full-Time Admin Assistant in the City Manager's Office. We are seeking an enthusiastic, highly organized and resourceful individual with exceptional communication and interpersonal skills, sound judgement and the ability to maintain confidentiality in all aspects of their work. The successful candidate will have an understanding of local government and its relationships with residents, other levels of government and the private sector. They will demonstrate initiative, discretion and the ability to work independently while providing comprehensive administrative support to the City Manager's Office.

Reporting to the Administrative Manager, the successful candidate will be responsible for:

• Receiving and organizing the City Manager and Department's communications including screening telephone calls, mail and email messages, and use independent judgment to determine items requiring priority attention.
• Scheduling internal/external meetings, confirming travel arrangements if necessary.
• Provide excellent and timely customer service to both external and internal customers, via telephone, e-mail, website and in-person, including liaising with Executive Assistants, General Managers, City Manager, Mayor and Council members.
• Maintain electronic tracking of customer complaints and inquiries.
• Coordinate meetings with staff and/or community stakeholder groups.
• Anticipate, identify and manage emerging issues and challenges within the department.
• Independently and appropriately direct internal/public requests for departmental service.
• Compose, proofread, edit and finalize a variety of documents, letters, memos and/or Council Reports, including those of a technical nature.
• Assist with planning and organizing corporate events.
• Support the City Manager and Deputy City Manager in both internal/external departmental projects with an ability to anticipate needs.

Qualifications:

• A minimum of three (3) years of high level office experience plus post-secondary education in Business Administration; an equivalent combination of education and experience will be considered.
• A valid BC Class 5 Driver’s License
• Proficiency in MS Office and desktop publishing.
• Local Government Management courses are an asset, as well as experience working with senior levels of government, business, residents and local associations.
• An ability to uphold the dignity, respect, order and confidentiality of the City of Delta is imperative. Tact and diplomacy in handling sensitive issues is necessary, and strong organizational, interpersonal and communications skills are essential.

The City of Delta provides a competitive salary of $77,242 - $92,113 (commensurate with experience).

• Municipal Pension Plan as well as an earned-days-off system.

by November 30, 2026.

At the City of Delta, we are committed to recruiting and retaining a diverse workforce that is representative of our community, providing equal opportunity and fostering an inclusive workplace where our individual differences are recognized, valued and celebrated.

We thank all applicants for their interest; only those under consideration will be contacted.

Copies of relevant professional certificates, degrees, or tickets must be submitted with your application.

Preferred candidates will be required to submit a Police Information Check.