Administrative Assistant – Admissions

Ridley College; St. Catharines; On-site; CAD 40,000 - 60,000; Full time

Job summary

Join an inspiring educational institution as an Administrative Assistant in the Admissions office. This role is pivotal in providing exceptional customer service to prospective families, coordinating school visits, and maintaining student records. With a commitment to fostering a culture of belonging, you will thrive in a supportive environment that values integrity and lifelong learning. The position requires flexibility to work beyond standard hours for events, offering a chance to engage with a diverse community. If you are organized, detail-oriented, and passionate about education, this opportunity is perfect for you.

Benefits

Professional Development Opportunities

Inclusive Workplace Community

Beautiful Campus Setting

Active Community Involvement

Qualifications

• Minimum 3 years' administration experience, ideally in an educational setting.
• Advanced skills in Microsoft Office and excellent communication abilities.

Responsibilities

• Provide customer service to families and assist with inquiries.
• Maintain student data and prepare correspondence for the Admissions office.

Skills

Customer Service

Communication Skills

Organization Skills

Attention to Detail

Problem Solving

Education

Grade 12 Secondary School diploma

Post-secondary diploma or certificate in Office Administration

Tools

Microsoft Office

Blackbaud Enrollment Management database

Job description

Position Title: Administrative Assistant – Admissions

THE RIDLEY DIFFERENCE

Founded in 1889, Ridley College is a co-educational boarding and day school with over 840 students in JK to Grade 12 from more than 61 countries worldwide. Education at Ridley is 'learner-centred' and inquiry-based, enhanced by the International Baccalaureate (IB) curriculum. It places students at the heart of the learning experience and develops curiosity, open-mindedness, and agile thinking and doing. Guided by our vision, we aim to inspire flourishing lives to transform our globe.

We strive as a community to create a culture of belonging on campus based on trust, collaboration and cooperation, and to promote and deepen these shared values in all we do. Joining the team at Ridley means you are committed to life-long learning and development, have integrity and value being of service in a richly diverse community.

Ridley College is located on 90 picturesque acres in St. Catharines, Ontario, in the heart of the Niagara Peninsula and is comprised of a stunning blend of century-old buildings housing modernized technology. Our new, state-of-the-art teaching and learning facilities will continue to reshape the learning experience for future generations of Ridleians and uphold Ridley’s place as a global leader in education.

OVERVIEW:

We are seeking candidates for the position of Administrative Assistant. This role will support and coordinate administrative and event operations for the Admissions office and provides support to prospective and current families.

Key Responsibilities:

1. Provides excellent customer service to prospective and current families by greeting, assisting and responding to inquiries about the school and application process via various channels.
2. Arranges and prepares itineraries for school visits and tours often involving multiple stakeholders.
3. Maintains and updates student data and files for the Admissions department in hardcopy, electronic files and the Blackbaud Enrollment Management database.
4. Prepares correspondence on behalf of the department to communicate invitations, admissions decisions, etc.
5. Liaises with other departments to share relevant information.
6. Assists in coordinating and attends Admissions events.
7. Supports Family Guild Mentorship Programme by attending meetings, providing information and liaising with new families.
8. Provides administrative support to the Director of Enrollment Management and the department as required.

This position works Monday-Friday from 8:30am-4:30pm but this role requires flexibility as you may be required to work beyond the standard hours (weekends and after school) to support Admissions events and activities.

QUALIFICATIONS:

1. Minimum Grade 12 Secondary School diploma or post-secondary diploma or certificate in Office Administration.
2. Minimum three (3) years’ administration experience.
3. Experience in an educational setting would be an asset.
4. Demonstrated ability with advanced Microsoft Office applications.
5. Exceptional organization skills and attention to detail.
6. Excellent writing, editing and communication skills.
7. Knowledge of the full range of administrative procedures, processes, and protocols for an office, including correspondence management, logistics, preparation of a variety of documentation for reference in student and team meetings, and event planning.
8. Strong sense of professionalism and ethics with a demonstrated ability to handle sensitive or private information with tact and discretion.
9. Ability to prioritize and manage conflicting demands with skills to assess incoming correspondence, telephone calls, visitors and complaints for attention and referral.
10. Ability to analyze processes and procedures and implement applicable improvements.

OUR OFFER:

Ridley College offers a positive and inclusive workplace community with a competitive compensation package; innovative, challenging and rewarding opportunities; a learning environment that promotes professional development and personal growth; active community involvement; and a beautiful campus setting in the heart of Niagara that engages and inspires our employees to flourish.

HOW TO APPLY:

Qualified applicants are encouraged to upload their application in the fields on the right side of this page.

Deadline for applications: February 7, 2025.

While all applicants are thanked for their interest, only those chosen for interviews will be contacted.

As a condition of employment, a satisfactory Vulnerable Persons Screening Report must be provided.

Ridley College is committed to fostering an inclusive, accessible, and equitable environment where everyone feels respected, valued, and supported. Accommodations are available for applicants with disabilities throughout the recruitment process. If you are selected to participate in the recruitment process, please inform Human Resources of the nature of any accommodation(s) that you may require in respect of any materials or processes used to ensure your equal participation.

“We inspire flourishing lives to transform our globe.”