Administrative Assistant

Government of Northwest Territories; Yellowknife; On-site; CAD 52,000 - 62,000; Full time

Job summary

The Government of the Northwest Territories is seeking an Administrative Assistant to support the Legal Aid Commission Program with reception, data entry and records management. This 1-year term position involves managing high-volume file intake, coordinating Board activities, and providing front-line client service in a professional setting.

Qualifications include high school completion with 3+ years of office experience, proficiency in Microsoft Office, and strong organization.

Qualifications

• Completion of high school or post-secondary keyboarding or office procedures course, at least three (3) years of general office administration experience and previous experience in a law office environment.
• Proficiency with personal computers and appropriate software (Microsoft Office Suite, Excel, Outlook).
• Familiarity with GNWT records management processes.

Responsibilities

• Provides administrative and organizational support to the Legal Aid Commission office, including scheduling, Board meeting coordination, attendance tracking, and general office support.
• Front-line client and reception services, including handling inquiries, calls, and directing clients to appropriate resources.
• Legal aid application intake and data entry, ensuring accurate processing of incoming applications.
• Records and file management, including client files, archiving, and records administration.
• Document and correspondence management, including distributing mail and transmitting legal documents to courts and stakeholders.

Skills

Reception

Administrative support

Data entry

Records management

MS Office

GNWT records

Typing 30-50 wpm

Database software

Customer service (hostile clientele)

Education

High school diploma

Business Administration diploma

Business Administration degree

Tools

Microsoft Office

Excel

Outlook

Job description

Department Information

The mandate of the Department of Justice is to administer justice, including policing, community justice, victims services and corrections in the Northwest Territories. This mandate will be carried out in a manner which respects community and indigenous values and encourages communities to assume increasing responsibilities.

Job Information

Reporting to the Manager, Legal Aid Commission Program Support, as the Administrative Assistant, you will provide reception, administrative, and clerical support for the Legal Aid Commission in accordance with applicable legislation, regulations, policies, and office procedures. You will serve as a key point of contact for clients, the public, and stakeholders, ensuring the effective intake of legal aid applications, management of correspondence and records, maintenance of client files, and coordination of administrative processes. You support the Commission's operations by maintaining accurate records, facilitating communication, and providing organizational support for staff and Board activities. The position is responsible for supporting a high-volume environment with up to 2,000 active legal aid files requiring ongoing administrative assistance.

Key Responsibilities

• Provides administrative and organizational support to the Legal Aid Commission office, including scheduling, Board meeting coordination, attendance tracking, and general office support.
• Front-line client and reception services, including handling inquiries, calls, and directing clients to appropriate resources.
• Legal aid application intake and data entry, ensuring accurate processing of incoming applications.
• Records and file management, including client files, archiving, and records administration.
• Document and correspondence management, including distributing mail and transmitting legal documents to courts and stakeholders.

Knowledge and Skills

• Proficiency with personal computers and appropriate software (Microsoft Office Suite, Excel, Outlook).
• Knowledge of GNWT records management processes.
• Ability to type between 30 - 50 wpm.
• Familiarity with database software.
• Demonstrated ability to deal with hostile and potentially angry clientele.

Key Qualifications

• Completion of high school or post-secondary keyboarding or office procedures course, at least three (3) years of general office administration experience and previous experience in a law office environment.

Acceptable Equivalency

• Completion of a Business Administration diploma with at least 2 years of general office administration experience.
• Completion of a Business Administration degree with at least 1 year of general office administration experience.

GNWT Inquiries

Inquiries Only:

Department of Finance
Government of the Northwest Territories
YELLOWKNIFE CENTRE 5TH FLOOR
BOX 1320 YELLOWKNIFE NT X1A 2L9
Tel [phone] Extension 14106
Fax [phone]
[e-mail]

Note: If you do not receive electronic notification confirming receipt of your application, please follow up via telephone.

Term Position

This job opening is for a 1 Year Term.

Indigenous Employment Policy

Candidates must clearly identify their eligibility in order to receive priority consideration under the Indigenous Employment Policy.

Criminal Records Check

Candidates must provide a satisfactory criminal record check.Failure to provide a satisfactory check may deem you disqualified from the competition.

Diversity and Inclusion

The Government of the Northwest Territories is an inclusive workplace. If you have a disability and you require support during the hiring process, you are encouraged to identify your needs if you are contacted for an assignment or interview so that you may be accommodated during the hiring process.

Eligibility

Eligibility lists may be created from this competition to fill future term and indeterminate positions.

Equivalencies

Equivalencies may be considered based on a one-year of directly related experience equivalent to one year of education or one year of education for one year of experience. However, combinations of education and experience must often be considered on a case-by-case basis. For a full list of equivalencies that will be considered for this role, please contact human resources.

Transfer Assignments

Transfer Assignments may be considered.

Job Opening Information

Job Opening ID # 28274

Closing Date: September 11, 2026 - 23:59, MountainTime

Salary Information

The salary range for this position is from $37.90 per hour to $45.27 per hour (approximately $73,905 - $88,277) plus an annual Northern Allowance of $3,700.