Administrative Assistant

Travel Industry Personnel; Saskatoon; Remote; CAD 40,000 - 60,000; Full time

Job summary

A leading company in the travel industry seeks an Administrative Assistant to support daily operations and team coordination. This role involves managing communication, maintaining files, and ensuring a structured work environment. Ideal candidates will have relevant administrative experience, bilingual capabilities, and a strong attention to detail.

Benefits

Salary plus benefits

Qualifications

• Experience in administrative or operational support within a travel agency.
• Fluency in French and English.
• Ability to manage multiple tasks and prioritize effectively.

Responsibilities

• Answer calls and manage general inbox messages.
• Support the team with processing travel files.
• Maintain organization of digital files and client records.

Skills

Organizational skills

Attention to detail

Customer service

Bilingual (French and English)

Technology adaptability

Tools

CRM systems

Microsoft Teams

Outlook

SharePoint

Job description

As an Administrative Assistant, you will play a key role in the smooth day-to-day operations of the

agency. You will be a go-to resource for team members, whether travel advisors or admin staff,

Versatile, detail-oriented, and proactive, you’ll be responsible for operational support and cross functional administrative management, helping foster a structured, professional, and well-organized environment for the entire team.

Key Responsibilities

• Answer incoming phone calls and direct them to the appropriate contacts
• Manage the general inbox and prioritize messages
• Support the team in administrative processing of travel files
• Perform data entry in systems (CRM, internal platforms, Sabre, etc.)
• Prepare reports, letters, or supporting documents
• Maintain the organization of digital files and client records
• Collaborate with various departments (sales, finance, etc.) to ensure smooth coordination

What We’re Looking For

• Relevant experience in an administrative or operational support role within a travel agency
• Excellent command of French and English, both spoken and written
• Strong organizational skills, autonomy, and attention to detail
• Ability to manage multiple tasks simultaneously and prioritize effectively
• Comfortable with technology and collaborative platforms (Teams, Outlook, SharePoint, etc.)
• Positive attitude, discretion, and professionalism
• Committed to delivering impeccable customer service
• Remote, Monday to Friday 9am to 5pm. Salary plus benefits.

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