Administrative Assistant

Home Instead Nanaimo; Nanaimo; On-site; CAD 50,420; Full time

Job summary

A caregiving services provider in Nanaimo is seeking a full-time Administrative Assistant. This role involves coordinating HR activities, managing office operations, and providing exceptional customer service. Applicants should have a secondary school graduation certificate and 7 months of experience. The position offers a wage of $36.60 per hour, with opportunities for career growth in a supportive environment.

Qualifications

• 7 months to less than 1 year of experience in a similar role.
• Strong communication and organizational skills are essential.

Responsibilities

• Arrange and co-ordinate seminars and conferences.
• Manage training and development strategies.
• Direct and control daily operations.

Skills

Coaching

Customer service

Data entry

Communication strategies

Performance reviews

Team coordination

Education

Secondary (high) school graduation certificate

Job description

Administrative Assistant NOC 13110

Responsibilities

• Arrange and co-ordinate seminars, conferences, etc.
• Assist with staff consultation and grievance procedures
• Coordinate the activities of the HR department in order to ensure they meet the organization’s goals
• Coordinate the flow of information within the team
• Direct and control daily operations
• Direct staff
• Evaluate daily operations
• Motivate staff
• Open and distribute mail and other materials
• Plan and organize daily operations
• Supervise other workers
• Establish and implement policies and procedures
• Record and prepare minutes of meetings, seminars and conferences
• Determine and establish office procedures and routines
• Plan, develop and implement recruitment strategies
• Schedule and confirm appointments
• Manage training and development strategies
• Answer telephone and relay telephone calls and messages
• Oversee the analysis of employee data and information
• Answer electronic enquiries
• Oversee development of communication strategies
• Compile data, statistics and other information
• Respond to employee questions and complaints
• Order office supplies and maintain inventory
• Liaise with management, union officials and HR consultants
• Organize staff consultation and grievance procedures
• Oversee payroll administration
• Arrange travel, related itineraries and make reservations
• Greet people and direct them to contacts or service areas
• Set up and maintain manual and computerized information filing systems
• Type and proofread correspondence, forms and other documents
• Conduct research
• Perform data entry
• Provide customer service
• Work with the marketing department to understand and communicate marketing messages to the field
• Recruit and hire staff
• Maintain and manage digital database
• Coaching
• Perform basic bookkeeping tasks
• Consult with clients after sale to provide ongoing support
• Conduct performance reviews
• Evaluate work environments, programs and procedures to control, eliminate, and prevent disease or injury
• Supervise office and volunteer staff

Requirements

Education: Secondary (high) school graduation certificate

Experience: 7 months to less than 1 year

Wage: $36.60 per hour

Hours: 40 hours per week

Terms of employment: Permanent, Full time

Language: English