Administrative Assistant

RBC; Hamilton; On-site; CAD 42,000 - 54,000; Part time

Job summary

RBC is seeking a part-time Administrative Assistant for its Dominion Securities Branch in Ancaster, Ontario. The role involves supporting the Portfolio Manager with client services and general administrative tasks in a professional and efficient manner. Ideal candidates possess strong attention to detail, excellent communication skills, and a customer-focused attitude in a collaborative environment.

Benefits

Comprehensive Total Rewards Program

Flexible benefits

Competitive compensation

Commissions

Opportunities for challenging work

Qualifications

• Meticulous attention to detail.
• Exceptional verbal and written communication skills in English.
• Demonstrated skills in providing world-class client service.

Responsibilities

• Responsible for the professional servicing of incoming telephone and email contacts.
• Support the Portfolio Manager in general administrative duties.
• Monitor all pending transfers to ensure timely completion.

Skills

Customer Service

Data Entry

Time Management

Tools

Microsoft Office Suite

Job description

The RBC Dominion Securities Branch located in Ancaster, ON is looking for a part-time Administrative Assistant to join a Chairman’s Council team. By joining the team you will participate in maintaining, developing and growing the business by assisting the Portfolio Manager in an efficient and professional manner.

What Will You Do

Responsible for the professional servicing of incoming telephone and email contacts from clients, advisors, and other internal and external partners

Support the Portfolio Manager in general administrative duties in the management of client accounts

Support the Portfolio Manager in the preparation of client reviews and presentations

Request information and documentation from clients in order to open accounts and keep client files up to date

Monitor all pending transfers to ensure completion on a timely basis

Maintain client households in accordance with the agreed upon Investment Policy Statement and within the respective account’s Know Your Client information

Must-have

Meticulous attention to detail and excellent time management skills

Demonstrated skills in providing world-class client service that will come across as professional, warm, and friendly to our clients

Exceptional verbal and written communication skills in English

Nice-to-have

Knowledge of RBC Dominion Securities’ systems and procedures, an asset

Minimum of 2 years of experience in securities industry

Enthusiastic, committed, and entrepreneurial spirit

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable

Work in a dynamic, collaborative, progressive, and high-performing team

Opportunities to do challenging work

Opportunities to building close relationships with client

Job Skills

Customer Service, Data Entry, Data Gathering Analysis, Desktop Tools, Group Problem Solving, Interpersonal Relationships, Knowledge Organization, Teamwork, Time Management, Word Processing Software

Job Summary

Job Description

The RBC Dominion Securities Branch located in Ancaster, ON is looking for a part-time Administrative Assistant to join a Chairman’s Council team. By joining the team you will participate in maintaining, developing and growing the business by assisting the Portfolio Manager in an efficient and professional manner.

What Will You Do

• Responsible for the professional servicing of incoming telephone and email contacts from clients, advisors, and other internal and external partners

• Support the Portfolio Manager in general administrative duties in the management of client accounts

• Support the Portfolio Manager in the preparation of client reviews and presentations

• Request information and documentation from clients in order to open accounts and keep client files up to date

• Monitor all pending transfers to ensure completion on a timely basis

• Maintain client households in accordance with the agreed upon Investment Policy Statement and within the respective account’s Know Your Client information

Must-have

• Strong Microsoft Office Suite skills

• Meticulous attention to detail and excellent time management skills

• Demonstrated skills in providing world-class client service that will come across as professional, warm, and friendly to our clients

• Exceptional verbal and written communication skills in English

Nice-to-have

• Knowledge of RBC Dominion Securities’ systems and procedures, an asset

• Minimum of 2 years of experience in securities industry

• Enthusiastic, committed, and entrepreneurial spirit

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable

• Work in a dynamic, collaborative, progressive, and high-performing team

• Opportunities to do challenging work

• Opportunities to building close relationships with client

Job Skills

Customer Service, Data Entry, Data Gathering Analysis, Desktop Tools, Group Problem Solving, Interpersonal Relationships, Knowledge Organization, Teamwork, Time Management, Word Processing Software

Additional Job Details

Address:

259 WILSON ST E:HAMILTON

City:

HAMILTON

Country:

Canada

Work hours/week:

25

Employment Type:

Part time

Platform:

WEALTH MANAGEMENT

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2025-06-13

Application Deadline:

2025-06-27

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com .

About the company

Royal Bank of Canada (RBC), is a diversified financial services company. The Company provides personal and commercial banking, wealth management services, insurance, investor services and capital markets products and services on a global basis. The Com...

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