Administrative Assistant

Travel Industry Personnel; Dartmouth; Remote; CAD 30,000 - 45,000; Full time

Job summary

A leading company in the travel industry seeks an Administrative Assistant to support day-to-day operations. The role involves managing communications, assisting with travel documents, and ensuring smooth collaboration across departments. Ideal candidates are detail-oriented, tech-savvy, and bilingual in French and English, with a proven track record in a similar role.

Benefits

Salary plus benefits

Qualifications

• Experience in administrative support within a travel agency.
• Fluent in French and English, both spoken and written.
• Able to manage multiple tasks and prioritize effectively.

Responsibilities

• Answer incoming phone calls and direct them appropriately.
• Manage the general inbox and prioritize messages.
• Support the administrative processing of travel files.

Skills

Organizational skills

Attention to detail

Customer service

Bilingual (French and English)

Technology comfort

Job description

As an Administrative Assistant, you will play a key role in the smooth day-to-day operations of the

agency. You will be a go-to resource for team members, whether travel advisors or admin staff,

Versatile, detail-oriented, and proactive, you’ll be responsible for operational support and cross functional administrative management, helping foster a structured, professional, and well-organized environment for the entire team.

Key Responsibilities

• Answer incoming phone calls and direct them to the appropriate contacts
• Manage the general inbox and prioritize messages
• Support the team in administrative processing of travel files
• Perform data entry in systems (CRM, internal platforms, Sabre, etc.)
• Prepare reports, letters, or supporting documents
• Maintain the organization of digital files and client records
• Collaborate with various departments (sales, finance, etc.) to ensure smooth coordination

What We’re Looking For

• Relevant experience in an administrative or operational support role within a travel agency
• Excellent command of French and English, both spoken and written
• Strong organizational skills, autonomy, and attention to detail
• Ability to manage multiple tasks simultaneously and prioritize effectively
• Comfortable with technology and collaborative platforms (Teams, Outlook, SharePoint, etc.)
• Positive attitude, discretion, and professionalism
• Committed to delivering impeccable customer service
• Remote, Monday to Friday 9am to 5pm. Salary plus benefits.

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