Administrative and operational support jobs

Desjardins Group; Saint-Hyacinthe; Hybrid; CAD 45,000 - 65,000; Full time

Job summary

Desjardins Group is seeking individuals for operational support roles within their Shared Services Centres in Saint-Hyacinthe. Candidates will handle various financial services tasks and contribute significantly to improving member and client experiences. The position offers a supportive environment, competitive salary, and excellent benefits, reflecting Desjardins' commitment to equity and diversity.

Benefits

Competitive salary based on experience

Annual performance-related bonus

4 weeks of flexible vacation

Defined benefit pension plan

Group insurance including telemedicine

Reimbursement of health and wellness expenses

Qualifications

• At least one year of relevant experience in financial services.
• Knowledge of French is required.
• Intermediate to advanced proficiency in English for certain positions.

Responsibilities

• Handle operational activities to enhance member/client experience.
• Work in a stimulating operational environment.
• Participate in various financial services operations.

Skills

Bilingual (French and English)

Customer Service

Operational Efficiency

Education

High School Diploma

Job description

WORKING IN OPERATIONAL SUPPORT AT DESJARDINS MEANS...

SUPPORTING. INNOVATING. CONTRIBUTING TO THE MEMBER/CLIENT EXPERIENCE.

It also means working in a stimulating operational environment made up of thousands of passionate employees! Join our Shared Services Centres and handle operational activities so we can make a difference for our personal and/or business members.

We have a variety of opportunities available to suit your professional interests!

• Financial services – Operations

• Travel claims and benefits

• Mortgage financing and support

• Cash processing

• And much more!

When you join our team, you'll get

• A competitive salary based on your professional experience and education

• An annual performance-related bonus

• 4 weeks of flexible vacation starting in the first year

• Defined benefit pension plan that provides predictable, stable income throughout retirement

• Group insurance including telemedicine

• Reimbursement of health and wellness expenses and telework equipment

*Benefits apply based on eligibility criteria.

What you bring to the table

• High school diplomas in a related field

• A minimum of one year of relevant experience

• Please note that other combinations of qualifications and relevant experience may be considered

• Knowledge of French is required

• For certain positions, intermediate to advanced proficiency in English is required due to the nature of duties or work tools, or because the position involves interactions with English-speaking partners, members and clients

• Work arrangements vary depending on the position and involve either hybrid work or telework

We don't fill a position. We hire a person. There’s a difference.

#LI-Onsite

At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve.

If there's something we can do to help make the recruitment process or the job you're applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask!

Job Family

Administration (FG)