Administration & Systems - Manager Administration

Socket.dev; City of Moncton; On-site; CAD 55,000 - 75,000; Full time

Benefits offered by this job

Health and dental benefits

Employee Share Ownership Plan

10% in-store discount

Virtual healthcare

Learning and development opportunities

Parental leave top-up

Paid vacation

Job summary

Sobeys Inc. in Moncton, New Brunswick, is seeking a store leadership professional to manage administration clerks and align HR and payroll processes with company strategy, while fostering exceptional customer service.

You will guide onboarding, training, budgeting, inventory, and compliance, building an engaged team across departments and driving operational excellence in the local market.

Qualifications

• Excellent communication skills with internal teams and customers.
• Experience in administration/front-end roles within a retail environment.
• Knowledge of store operations and HR clerical functions.

Responsibilities

• Lead administration clerks and coach the team toward accuracy and execution.
• Oversee hiring, onboarding, and performance management.
• Manage payroll, budget, and store expenses.
• Ensure OH&S and food safety regulatory adherence.
• Deliver superior customer service and store operations.
• Coordinate department equipment maintenance and inventory processes.

Skills

Communication skills

Microsoft Office

Kronos

SAP

Store operations

Education

High school Diploma

Tools

Kronos

SAP

Microsoft Office

Job description

Embark on a rewarding career with Sobeys Inc., celebrated among Canada’s Top 100 employers, where your talents contribute to our commitment to excellence and community. What began as a meat delivery business in Stellarton, Nova Scotia has grown to over 128,000 teammates at corporate-owned and franchised store locations. Sobeys Capital Incorporated and its independently owned and operated franchise partners operate over 1,500 stores in all 10 provinces. You may know us as Sobeys, Safeway, IGA, Foodland, FreshCo, Thrifty Foods, Lawtons Drugs, Voilà, or another of our banners, but we are all one extended family.

Ready to start fresh?

Provide management and leadership to administration clerks within the store while coaching and training the team toward maximum accuracy and execution of company strategy and image. Coach and develop the team to provide superior customer service and shopping experiences through execution of strategy, customized for the local market, while achieving budgeted financial results. Provide leadership on all Human Resource clerical functions within the four walls of the store. File maintenance, receiving, expenses, paperwork, and Human Resource clerical functions. Promote an environment of employee and customer engagement.

Here’s where you’ll have an impact:

People Leadership

• Create a coaching and development culture for all department employees which embraces a passion for food
• Manage administration personnel by scheduling, recruiting, performance management, and training
• Manage the hiring process for all departments
• Conduct and coordinate new hire orientation/ on-boarding process
• Provide guidance through the training process for each department
• Implement training and development programs for all employees
• Manage store operations as required

Customer Offering

• Create a shopping experience that engages customers in a way that enhances loyalty, sales, and profit
• Provide customer service to meet customer needs
• Resolve customer issues

Policy/ Regulatory Adherence

• Ensure all applicable company policies and procedures are communicated and adhered
• Ensure that OH&S, food safety, and other regulatory requirements and procedures are implemented and maintained

Financial

• Perform administrative duties as required
• Manage the department budget
• Perform all payroll functions
• Manage inbound and outbound inventory processes
• Manage total store expenses
• Ensure efficient operation of the department to achieve all financial targets and deliver on budgeted KPI’s

Personal/ Professional Development

• Thoroughly understand all relevant company programs
• Attend training as required
• Maintain knowledge of current industry trends

Employee Engagement

• Be known as the “employer of choice” by actively supporting an environment of employee engagement

Other Duties

• Coordinate maintenance of department equipment and repairs
• Provide feedback for continuous improvement
• Assist in all store functions as required
• As requested by company

What you bring to the table:

• Above average oral and written communication skills
• Full knowledge of department operations and skills
• Proficient use of the Microsoft Office Suite
• Full knowledge of total store operations and skills
• Working knowledge of Kronos and SAP software
• High school Diploma
• Minimum of 18 months of experience in administration/ front end

Learn more about our story and culture:

Who We Are | Why Work With Us

Total Rewards

We offer a Total Rewards package designed to support teammates at work and in life. Depending on role and eligibility, teammates may receive

• health and dental benefits
• retirement and savings programs including an Employee Share Ownership Plan
• a 10% in-store discount at participating banners
• virtual healthcare and an Employee and Family Assistance Program
• learning and development opportunities
• parental leave top-up
• paid vacation

Sobeys is committed to providing a compensation structure that is flexible, equitable and competitive in the market to enable performance and growth. To learn more about this opportunity including the expected range of compensation in accordance with Pay Transparency Legislation where required Individual compensation is determined based on qualifications, experience, and internal equity within the range provided.

Additional Information

External websites may share our organization's job postings which includes compensation information based on similar roles and market benchmarks. These figures are provided for general comparison purposes only and are not issued or verified by our organization.

We may use Artificial Intelligence (AI) tools to support efficiencies in the candidate screening, assessment, and recruitment processes. These AI tools do not make hiring decisions on behalf of the Company. Hiring decisions are made by our Hiring Teams.

Sobeys is committed to creating accessible and inclusive hiring processes. We will work with applicants requesting accommodation at any stage of the recruitment process.

Please note: Successful candidates will be required to provide documentation to prove their legal ability to work in the position during the onboarding process. Documentation will be assessed by the employer prior to commencement of work.