Administration Support Clerk

Pete's Frootique; Halifax; On-site; CAD 32,000 - 42,000; Full time

Benefits offered by this job

Dental Insurance

Medical Insurance

Vision

Job summary

Pete's Frootique & Fine Foods is seeking an Administration Support Clerk to provide reception, administrative, and store-level file maintenance support to the Store Manager and Management Team.

You will help support store operations, maintain pricing and signage, and contribute to a positive customer experience as a Pete’s Food Ambassador, representing the brand with enthusiasm and care.

Qualifications

• Strong communication and reception skills
• Ability to maintain welcoming customer interactions
• Accurate data entry and file maintenance
• Professional conduct in a fast-paced retail setting
• Team player with ability to follow processes and procedures

Responsibilities

• Answer, transfer, and direct phone calls, pages, and messages promptly and professionally.
• Assist the Front Office Manager with organizing and implementing processes.
• Provide phone training to new team members as required.
• Maintain a welcoming customer experience and support co-workers in daily tasks.
• Create labels, signs, and promotional materials for departments.
• Enter price changes and conduct floor scans with accuracy.
• Participate in inventory counts and maintain filing accuracy.

Skills

Communication

Reception

Customer service

Attention to detail

Professionalism

Education

High school diploma

Job description

Dental Insurance, Medical Insurance, Vision

Pete’s Frootique & Fine Foods is looking for a friendly, detail-oriented Administration Support Clerk to provide reception, administrative, and store-level file maintenance support to the Store Manager and Management Team.

In this role, you will help support store operations, maintain accurate pricing and signage, and contribute to a positive and memorable customer experience. As a Pete's Food Ambassador, you will represent Pete’s Frootique & Fine Foods with enthusiasm and look for opportunities to support the selling and promotion of our specialized, great food.

I Will Add Value By

• Bringing a positive, friendly attitude to work every day
• Paying close attention to detail and accuracy
• Building strong relationships with customers and team members
• Sharing ideas and feedback with managers and supervisors
• Communicating clearly and professionally
• Following through on commitments and responsibilities
• Arriving fit for duty and free from the effects or after-effects of alcohol or drugs

What I Must Bring to the Role to Be Successful

Communication & Reception

• Answer, transfer, and direct phone calls, pages, and messages in a timely and professional manner
• Assist the Front Office Manager with communicating, organizing, and implementing processes and procedures
• Provide phone training to new team members as required
• Maintain a welcoming and professional experience for customers and co-workers

File Maintenance & Store Support

• Follow all company rules, policies, and procedures
• Create labels for all departments
• Create signs and promotional materials for all departments
• Enter price changes accurately into the system
• Complete floor scans in all departments as required
• Verify accurate shelf tags, labels, and signage within the file maintenance system
• Participate in inventory counts and scanning activities
• Maintain a high level of accuracy and attention to detail in all administrative and file maintenance tasks

Teamwork & Other Responsibilities

• Demonstrate teamwork and diversity awareness by listening to others’ perspectives and recognizing and appreciating differences in support of Pete’s Frootique & Fine Foods’ Culture of Caring
• Perform other duties and assist with additional tasks as directed by the Office Manager
• Complete all job duties in a safe, effective, and professional manner
• Demonstrate basic numeracy and literacy skills

Work Environment & Physical Requirements

• Work involves frequent interaction with customers by phone and regular interaction with co-workers in a fast-paced environment
• The position involves repetitive hand and arm movements
• Must be able to move and lift an average of 5–20 lbs, with occasional lifting of up to 50 lbs
• May be exposed to various food allergens and changing temperatures and work environments
• The majority of the workday will be spent seated

The Ideal Candidate

The successful candidate is organized, dependable, approachable, and comfortable working in a busy retail environment. You take pride in accuracy, enjoy helping people, communicate effectively, and understand the importance of teamwork and excellent customer service.

If you are passionate about great food and enjoy being part of a team that creates memorable customer experiences, we would love to hear from you.