Administration Officer

The Alfred Foundation; Sandringham; On-site; CAD 40,000 - 60,000; Part time

Job summary

A leading health services provider is seeking an Administration Officer in Sandringham. This part-time role involves handling patient appointments, managing administrative tasks, and supporting clinical staff. Ideal candidates will be computer proficient and have strong organizational skills, contributing to high-quality patient care.

Benefits

Salary Packaging & Novated Leasing

Flexible Health Insurance coverage

On-site car & bike parking

Fantastic onsite fitness facilities

Child Care Services

Qualifications

• Demonstrated computer proficiency including MS Word, MS Outlook, MS Excel.
• Sound administrative experience in a hospital environment is preferred.
• Understanding of confidentiality and privacy legislation.

Responsibilities

• Provide professional service to ensure best customer outcomes.
• Greet patients, handle referrals, and book patient appointments.
• Support clinical staff with administrative tasks.

Skills

Computer Proficiency

Customer Focus

Organization

Job description

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Alfred Health

Alfred Health is a leader in health care delivery, improvement, research and education. We are the main provider of health services to people living in the inner southeast suburbs of Melbourne, from ambulatory to inpatient and home and community-based services.

• Permanent Part time (64 hours per fortnight)
• Managers and Administrative Worker Grade 1 Level 1 (HS1)
• Based in Sandringham Hospital
  
  

Alfred Health

Alfred Health is a leader in health care delivery, improvement, research and education. We are the main provider of health services to people living in the inner southeast suburbs of Melbourne, from ambulatory to inpatient and home and community-based services.

• Permanent Part time (64 hours per fortnight)
• Monday, Tuesday, Wednesday, Friday - 0830hrs- 1700hrs
• Managers and Administrative Worker Grade 1 Level 1 (HS1)
• Great staff benefits!
• Based in Sandringham Hospital
  
  

The Department

Specialist Clinics is responsible for the overall delivery of a number of non-admitted or ambulatory services across the organisation. These services include pre and post-hospital admission and management of medical conditions, including chronic disease and complex health problems. These services are provided in-conjunction with diagnostic services such as pathology and imaging. Patients are referred to Specialist Clinics from a range of providers, including general practitioners (GPs), Specialists and clinicians in Emergency Departments, inpatient units and other areas of Alfred Health.

This position reports to the Administration Supervisor, and is part of an administration team. The administration officer performs a range of administrative, reception and clerical tasks to support and assist the day to day function of the clinics and health service.

The Role

• The Administration Officer is approachable, responsive and provides professional service to ensure best customer outcomes are delivered
• Greet Patients, handle referrals, answer phone calls, and booking patient appointments
• Audit and validate waitlists
• Support clinical staff (Doctors and Nurses) with administrative tasks
  
  

Experience Required

Essential

• Demonstrated computer proficiency including MS Word, MS Outlook, MS Excel (foundational)
  
  

Desirable

• Sound administrative experience - Hospital environment preferred but not essential
• Personable, customer focused approach, and commitment to high quality service
• Demonstrated ability to plan work flow, prioritise and delegate to meet deadlines.
• Demonstrated computer proficiency including MS Word, MS Outlook, MS Excel (foundational)
• Understanding of confidentiality and privacy legislation
• Understanding of medical terminology
  
  

Staff Benefits

• Salary Packaging & Novated Leasing through Maxxia
• Flexible Heath Insurance coverage through HCF Health Insurance
• On-site car & bike parking opportunities, Deducted Pre-Tax!!
• Fantastic onsite fitness facilities at The Alfred through ProSport Health and Fitness.
• Child Care Services at The Alfred managed by KU Children’s Services
  
  

Please include a Cover Letter to be considered for this position.

If applicable, specify specific requirements that you require in the cover letter or CV.

For enquiries regarding this position, please contact Jill Blacker, Administration Supervisor on 9076 1288.

Applications close 11pm AEST, Thursday 03 July 2025.

Alfred Health is an equal opportunity employer and is committed to attracting and retaining a diverse workforce that reflects the community we serve. Applications from Aboriginal and Torres Strait Islanders are encouraged.

In accordance with the Health Services Amendment (Mandatory Vaccination of Healthcare Workers) Act 2020, health care workers in Category A or B roles (as determined by the department’s risk ratings) are required to be vaccinated against influenza or hold an acceptable medical exemption.

Website: www.alfredhealth.org.au

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Part-time

Job function

• Job function

  Administrative

• Industries

  Hospitals and Health Care

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