Administration & Client Support Coordinator

Everguard; Prince George; On-site; CAD 60,000 - 75,000; Full time

Benefits offered by this job

Competitive base salary

Long-term career stability

Job summary

Everguard Fire Safety in Prince George, Ontario, is seeking an Administration & Client Support Coordinator to keep client relationships, quotes, invoices, scheduling, and field coordination running smoothly.

You’ll collaborate with account managers and technicians, respond to inquiries, prepare quotes, and manage branch administrative activities. The role offers long‑term stability, growth opportunities, and a supportive team in a growing Canadian company.

Qualifications

• Minimum 3+ years in a fast-paced service, administrative, customer support, or coordination.
• Experience in industrial, construction, trades, or technical service is an asset.
• Educational background in business administration, fire protection, construction, or related field is an asset.

Responsibilities

• Prepare accurate quotes and invoices for customer orders and service work.
• Collaborate closely with field technicians and account managers to validate client details and ensure quote accuracy.
• Respond promptly to customer inquiries related to services, billing, scheduling, and documentation.
• Support inside sales activities through customer follow‑up, order coordination, and accounts administration.
• Coordinate and support day‑to‑day branch administrative activities.
• Manage administrative processes including technical report editing, recordkeeping, and document filing.
• Maintain a high standard of internal and external customer service in every interaction.
• Provide ongoing administrative support to Branch and Regional teams as needed.
• Demonstrate safety leadership by following company HSE policies, procedures, and best practices in all activities.
• Answer and manage incoming phone calls, respond to general inquiries and direct calls to appropriate personnel.

Skills

Administrative coordination

Customer service

Inside sales support

Client management

Education

Business administration

Fire protection

Construction

Tools

Microsoft Office

Job description

Administration & Client Support Coordinator

Prince George, ON | Everguard Fire Safety

Are you an organized, customer-focused professional who thrives in a fast-paced environment where sales, service, and teamwork come together?

At Everguard, we’re looking for a proactive Administration & Client Support Coordinator who enjoys supporting client relationships, coordinating sales activities, and keeping operations running smoothly—all while contributing to meaningful work in fire safety across the region.

This is an exciting opportunity for someone looking for long‑term stability, professional growth, and the ability to work close to home with a supportive and collaborative team.

Why Join Everguard?

• Make an Impact - Support fire safety solutions that protect people, property, businesses, and communities every day.
• Collaborative Team Environment - Work alongside supportive leadership in a respectful, team‑oriented environment where your contributions are valued.
• Professional Development - Gain exposure to client management, scheduling coordination, and technical service operations with ongoing training and development opportunities.
• Benefits That Work for You - Enjoy comprehensive health, dental, vision, life & disability coverage, flexible time, and employer‑matched RRSP contributions.
• Stability Close to Home - Join a growing organization that values long‑term employees, strong local relationships, and building careers within the Prince George community and surrounding region.
• Meaningful, Essential Work - Be part of an industry that provides critical life safety services to local businesses, healthcare facilities, schools, and communities throughout northern BC.

What You’ll Do:

In this role, you’ll play a key part in keeping our clients relationships, sales and service operations running smoothly while delivering a high standard of customer service and administrative support:

• Prepare accurate quotes and invoices for customer orders and service work
• Collaborate closely with field technicians and account managers to validate client details and ensure quote accuracy
• Respond promptly to customer inquiries related to services, billing, scheduling, and documentation
• Support inside sales activities through customer follow‑up, order coordination, and accounts administration
• Coordinate and support day‑to‑day branch administrative activities
• Manage administrative processes including technical report editing, recordkeeping, and document filing
• Maintain a high standard of internal and external customer service in every interaction
• Provide ongoing administrative support to Branch and Regional teams as needed
• Demonstrate safety leadership by following company HSE policies, procedures, and best practices in all activities
• Answer and manage incoming phone calls, respond to general inquiries and direct calls to appropriate personnel, as required.

What We Offer

• Competitive base salary
• Long‑term career stability with a respected and growing Canadian company

What You Bring:

• Minimum 3+ years of experience in a fast‑paced service, administrative, customer support, or coordination environment
• Experience in industrial, construction, trades, or technical service industries is considered an asset
• An educational background in business administration, fire protection, construction, or a related field is considered an asset
• Equivalent combinations of education and relevant experience will be considered
• Self‑motivated, collaborative, and client‑focused
• Strong ability to work efficiently in a high‑volume, deadline‑driven environment
• Excellent organizational, communication, and customer service skills
• Strong attention to detail and ability to manage multiple priorities
• Proficiency with Microsoft Office and administrative systems
• Successful candidates will be required to provide a current Criminal Record Check

Protecting What Matters. Growing Together.

Every role at Everguard contributes to a greater mission—protecting lives, supporting communities, and delivering solutions our clients can depend on.

If you’re ready to combine your administrative expertise with inside sales support in a meaningful, growth‑focused role - we want to hear from you.