Administrateur(trice) SAP Basis

oXya - Canada; Montreal; On-site; CAD 90,000 - 130,000; Full time

Job summary

oXya - Canada is seeking a passionate senior SAP Basis administrator to take on challenging responsibilities within their innovative tech consulting company. The role includes managing incidents, enhancing client satisfaction, and attending service discussions, while requiring solid experience in SAP systems and excellent communication skills in both French and English.

Benefits

Group insurance plan for medical care, vision, and dental

Group RRSP with 50% matching contribution

Access to telemedicine service and employee assistance program

Generous vacation policy

Internet, gym membership, and public transit reimbursements

Qualifications

• 5+ years of experience in SAP systems administration.
• HANA 2.0 certification is a must.
• Working experience with Sybase is essential.

Responsibilities

• Own incident, problem, and change management across competencies.
• Attend service review meetings covering various aspects.
• Interface with delivery teams to resolve issues.

Skills

Interpersonal skills

Problem-solving skills

Customer focus

Teamwork

Education

Bachelor's degree in Computer Science, Engineering, Technical Science

Job description

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Avantages:

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Are you looking to grow within an innovative tech consulting company? Are you an SAP Basis expert looking to expand your career?

oXya is looking for a passionate senior SAP Basis administrator to take on stimulating challenges and play a key role in the success of our projects.

oXya is a leader in SAP technical services and hosting solutions. We help midsize and global organizations increase the efficiency and flexibility of their SAP infrastructure and support operations. Today, oXya provides technical services and hosting solutions for hundreds of thousands of SAP users.

Note, please, that we are looking for professionals who are used to work on multiple customers environment.

Key Responsibilities:

• Attend service review meetings covering performance, service improvements, quality, and processes.
• Own incident, problem, and change management across all competencies including the technical part of the SAP application as well as infrastructure
• Interface with all delivery competencies including app, db, and infrastructure also including service center to resolve issues.
• Communicate to CTO and SAP Service Delivery Manager on major escalations.
• Own Client Satisfaction from delivery.

Working in multi-disciplinary teams, you will find yourself learning from your colleagues all the time. With a flat organizational structure, an accessible management, and an all-inclusive pricing model, you will provide a responsive, quality service to the customer.

Required Skills & Experiences:

• Bachelor's degree in Computer Science, Engineering, Technical Science, or related disciplines.
• 5+ years of experience in SAP systems administration (including SAP ECC, S/4HANA, SAP PI/PO, Solution Manager, BI/BW, …).
• HANA 2.0 certification is a must.
• Working experience with Sybase is a must.
• Certification/Experience working with major hyper-scalers like GCP, Azure or AWS is a plus.
• Ability to work in teams cross functionally and cross geographically.
• Excellent interpersonal and communication skills.
• Strong customer focus and problem-solving skills.
• Proficiency in French and English.
• Legally authorized to work in Canada (work permit sponsorship available for the selected candidates).

As an oXya employee, you will enjoy the following benefits:

• Group insurance plan that provides coverage for medications, medical care, vision care and dental care for you and your family.
• Group RRSP and 50% matching contribution from oXya.
• Access to telemedicine service and employee assistance program.
• Generous vacation policy.
• Internet, gym membership and public transit reimbursements.

oXya is a champion of employment equity. We are proud of the diversity of our workforce; and we have a zero-tolerance policy on any form of discrimination based on prohibited grounds. All qualified applicants will receive consideration for employment in compliance to the applicable employment legislations.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology and Consulting

• Industries

  IT Services and IT Consulting

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