Admin Support Assistant Prevention

WorkSafeBC; Richmond; Hybrid; CAD 34,000 - 48,000; Full time

Job summary

WorkSafeBC in Richmond, BC is seeking an Administrative Support Assistant for a 12-month temporary assignment. The role combines office administration with customer service, with a hybrid work arrangement and duties across document preparation, data compilation, meeting support, and records management.

Ideal candidates will have a Grade 12 education, 6–9 months of related experience, strong MS Office skills, and a proven ability to manage multiple tasks with accuracy and tact in a unionized

Qualifications

• Six to nine months of related office or administrative support experience.
• Experience preparing, formatting, proofreading, and maintaining business documents and records.
• Experience coordinating meetings and responding to routine administrative inquiries.
• Minimum typing speed of 60 wpm.

Responsibilities

• Prepare, edit, and coordinate business documents, reports, presentations, and meeting summaries.
• Compile reporting data, performance measures, and operational information.
• Coordinate meetings, travel, accommodations, and related administrative arrangements.
• Monitor shared mailboxes and respond to or redirect routine inquiries and requests.
• Maintain departmental records, reference materials, tracking tools, and office supplies.
• Receive and distribute mail, courier items, and materials.
• Provide administrative support for projects, committees, and day-to-day office operations.

Skills

Typing 60 wpm

Microsoft Office

Communication skills

Organizational skills

Customer service

Education

Grade 12 education

Tools

Microsoft Office

Job description

Overview

Our Credentialling Services team is looking for a detail-oriented Administrative Support Assistant with good customer service skills to perform a variety of intermediate administrative duties. If you're a self-starter, service-oriented, and enjoy helping internal and external clients, as well as performing diverse administrative work, consider joining us for this exciting temporary opportunity.

This is a temporary opportunity for 12 months.

How you'll make a difference:

You’ll provide us with your excellent skills in administration and customer service.

Where you'll work

We serve the workers and employers across B.C., and we do best when we’re together. It’s how we collaborate, learn from one another, and develop our people.

This role is currently designated as having a hybrid work arrangement and is based in our Richmond office.

This is a unionized role and is subject to the provisions of the Collective Agreement between the Workers' Compensation Board of BC and the Compensation Employees' Union.

Like everything we do, our work model continues to evolve to support those we serve. We remain committed to a primarily in-office model that strengthens our culture and helps us deliver our best work, while balancing flexibility and positive employee experience.

What you’ll do

• Prepare, edit, and coordinate business documents, reports, presentations, and meeting summaries.
• Compile reporting data, performance measures, and operational information.
• Coordinate meetings, travel, accommodations, and related administrative arrangements.
• Monitor shared mailboxes and respond to or redirect routine inquiries and requests.
• Maintain departmental records, reference materials, tracking tools, and office supplies.
• Receive and distribute mail, courier items, and materials.
• Provide administrative support for projects, committees, and day-to-day office operations.

Is this a good fit for you?

We’re looking for someone who can:

• Organize a high-volume workload involving multiple tasks, changing priorities, and deadlines, both independently and as part of a team
• Communicate clearly and concisely, listen effectively, and ask appropriate questions to obtain or relay information
• Gather, understand, process, and accurately communicate information from multiple sources
• Provide professional, tactful, respectful, and courteous service in person and by phone, including in challenging situations
• Maintain accuracy and attention to detail when entering data and preparing records or documents
• Type accurately and maintain complete and accurate records, documents, and data

Your background and experience

• A minimum Grade 12 education
• Six to nine months of related office or administrative support experience
• Experience preparing, formatting, proofreading, and maintaining business documents and records
• Experience using Microsoft Office applications and other approved business tools to prepare documents, compile information, and maintain records
• Experience coordinating meetings and responding to routine administrative inquiries
• Ability to organize competing priorities and complete work accurately within established procedures
• A minimum typing speed of 60 words per minute

Learn more

For more information about this position, including the necessary knowledge, skills, and abilities (KSAs); job description; and awareness items, see the job profile on WSN.

Important to know

Before we can finalize any offer of employment, you must:

• Confirm you’re legally entitled to work in Canada

Who we are

At WorkSafeBC, we promote safe and healthy workplaces across British Columbia. We partner with workers and employers to save lives and prevent injury, disease, and disability. When work-related injuries or diseases occur, we provide compensation and support injured workers in their recovery, rehabilitation, and safe return to work. We’re honoured to serve the 2.49 million workers and 263,000 registered employers in our province.

What’s it like to work at WorkSafeBC?

It’s challenging, stimulating, and rewarding. Our positions offer diversity and opportunities for professional growth. Every day, the work we do impacts people and changes lives. What we do is important, and so are the people we do it for.

Our ability to make a difference relies on building a team with a rich variety of skills, knowledge, backgrounds, abilities, and experiences that reflects the diversity of the people we serve. We are committed to fostering a welcoming, inclusive, and supportive work culture where everyone can contribute as their best, authentic self.

Learn more: Discover who we are.

Our benefits

Being part of WorkSafeBC means being part of a strong, committed team. Along with a competitive salary of your total compensation package may include vacation, optional leave arrangements, health care and dental benefits, and contributions toward your retirement pension. We also offer continuous learning opportunities, leadership development programs, and tuition reimbursement to make your career at WorkSafeBC rewarding. As a member of our team, you’ll have access to services and benefits that can help you get the most out of work - and life.

Learn more: Find out what we offer.

Salary : $29.78/hourly