Adjuster Support

Crawford Group; Southwestern Ontario; Hybrid; CAD 32,000 - 49,000; Full time

Benefits offered by this job

Performance-based pay

Pension plan

Group RRSP

TFSA

Employee stock purchase plan

Benefits package

Flexible work options

Training programs

Home office allowance

Relocation support

Volunteer time

Job summary

The Crawford Group in Canada is seeking an Adjuster Support for a full-time hybrid position. You will perform file setup, data entry, file management, and general administrative duties to support claims processing.

Ideal candidates have 1–2 years of admin experience, strong typing (50 wpm), excellent communication skills, and a team orientation. Salary ranges from CAD 32,000 to CAD 49,000 per year.

Qualifications

• 1–2 years of administrative support experience in a professional office environment.
• Excellent verbal and written communication skills.
• Knowledge of the insurance industry is an asset.
• Strong organizational skills and attention to detail.
• Professional telephone manners.
• Typing speed of 50 words per minute.
• Flexible team player with commitment to quality and customer service.

Responsibilities

• Answering and forwarding telephone calls and providing information over the phone.
• Typing, transcribing, word processing and spreadsheet updates.
• Account administration and file management.
• Prepare and mail reports.
• Schedule appointments.
• Perform general clerical duties.

Skills

Administrative support

Communication skills

Insurance knowledge

Organizational skills

Telephone etiquette

Typing speed 50 wpm

Team player

Tools

Microsoft Office

Job description

• Locations 200-2300 University Avenue East, Waterloo, ON, N2K 0A2, CA 55 Standish Court Suite 420 , Mississauga, ON, L5R 4H1, CA 2300 University Ave. E., Suite 200, Waterloo, ON, N2K 0A2, CA

Job Description

We are currently recruiting for an Adjuster Support to join our team in Canada. This is a full-time position and has a hybrid work arrangement. The successful applicant will perform several administrative duties, including file set up, data entry, and file management while performing general administrative duties.

Salary range from 32,000 to 49,000.

Responsibilities

• Answering and forwarding telephone calls, and providing information over the phone
• Typing, transcribing, word processing and spreadsheet update
• Account administration
• Report preparation and mailing
• Schedule appointments
• General clerical duties

Qualifications

• 1-2 years' experience providing administrative support in a professional office environment
• Excellent verbal and written communication skills
• Knowledge of the insurance industry will be considered an asset
• Proven organizational skills
• Professional telephone manners
• Excellent transcribing skills with a typing rate of 50 wpm
• Must be a flexible team player with a strong commitment to quality and customer service#LI-CD1

About Us

At Crawford, your work has purpose. Every claim represents a person facing a difficult moment, and the support we provide helps restore lives, businesses, and communities.

We empower employees to grow, lead, and innovate in careers that make a real difference. If you're looking to build your future with an industry leader while doing meaningful work, Crawford offers the opportunity to do both.

With employees in more than 70 countries, we combine global reach with a shared culture grounded in purpose, values, and collaboration. Learn more at www.crawco.com

Why Crawford?

Our total rewards package is designed to support your well-being, recognize your contributions, and help you keep growing. In addition to competitive compensation, we offer:

• Performance-based pay and incentive plans that recognize excellence.
• Retirement savings options, including pension, group RRSP, TFSA, and an Employee Stock Purchase Plan.
• Benefits that support your financial, physical, and mental well-being.
• Flexible work options that support work-life balance, including shortened work weeks, phased retirement, and generous time away.
• Training, development, and scholarship programs that support continuous learning, career growth, and education at various career stages.
• Additional support, including home office allowance, employee referral bonuses, relocation support where applicable, and corporate discounts.
• Paid volunteer time and sustainability initiatives that help give back to the communities where we live and work.
• A culture built on respect, collaboration, inclusion, and entrepreneurial spirit.