Adjuster Support

Crawco; Southwestern Ontario; Hybrid; CAD 32,000 - 49,000; Full time

Benefits offered by this job

Performance-based pay and incentive

Retirement savings options (pension,RR

TFSA, ESPP

Flexible work options

Home office allowance

Training and scholarships

Corporate discounts

Volunteer time

Culture of respect and collaboration

Job summary

Crawford is seeking an Adjuster Support to join our Canada team. This full-time, hybrid role supports claims operations with file setup, data entry, and file management along with general admin duties.

The successful candidate will handle calls, typing, and scheduling, with 1–2 years of administrative experience; insurance knowledge is a plus. Salary range is 32,000 to 49,000 CAD annually.

Qualifications

• 1–2 years of admin support in a professional office environment.
• Excellent verbal and written communication skills.
• Typing speed 50 wpm with accurate transcription.

Responsibilities

• Answering and forwarding telephone calls, and providing information over the phone.
• Typing, transcribing, word processing and spreadsheet updates.
• Account administration and report preparation.
• Schedule appointments and perform general clerical duties.

Skills

Administrative support

Communication skills

Typing 50 wpm

Organizational skills

Telephone manners

Customer service

Team player

Insurance knowledge (asset)

Job description

• Locations 200-2300 University Avenue East, Waterloo, ON, N2K 0A2, CA 55 Standish Court Suite 420 , Mississauga, ON, L5R 4H1, CA 2300 University Ave. E., Suite 200, Waterloo, ON, N2K 0A2, CA

Job Description

We are currently recruiting for an Adjuster Support to join our team in Canada. This is a full-time position and has a hybrid work arrangement. The successful applicant will perform several administrative duties, including file set up, data entry, and file management while performing general administrative duties.

Salary range from 32,000 to 49,000.

Responsibilities

• Answering and forwarding telephone calls, and providing information over the phone
• Typing, transcribing, word processing and spreadsheet update
• Account administration
• Report preparation and mailing
• Schedule appointments
• General clerical duties

Qualifications

• 1-2 years' experience providing administrative support in a professional office environment
• Excellent verbal and written communication skills
• Knowledge of the insurance industry will be considered an asset
• Proven organizational skills
• Professional telephone manners
• Excellent transcribing skills with a typing rate of 50 wpm
• Must be a flexible team player with a strong commitment to quality and customer service#LI-CD1

About Us

At Crawford, your work has purpose. Every claim represents a person facing a difficult moment, and the support we provide helps restore lives, businesses, and communities.

We empower employees to grow, lead, and innovate in careers that make a real difference. If you're looking to build your future with an industry leader while doing meaningful work, Crawford offers the opportunity to do both.

With employees in more than 70 countries, we combine global reach with a shared culture grounded in purpose, values, and collaboration. Learn more at www.crawco.com

Why Crawford?

Our total rewards package is designed to support your well-being, recognize your contributions, and help you keep growing. In addition to competitive compensation, we offer:

• Performance-based pay and incentive plans that recognize excellence.
• Retirement savings options, including pension, group RRSP, TFSA, and an Employee Stock Purchase Plan.
• Benefits that support your financial, physical, and mental well-being.
• Flexible work options that support work-life balance, including shortened work weeks, phased retirement, and generous time away.
• Training, development, and scholarship programs that support continuous learning, career growth, and education at various career stages.
• Additional support, including home office allowance, employee referral bonuses, relocation support where applicable, and corporate discounts.
• Paid volunteer time and sustainability initiatives that help give back to the communities where we live and work.
• A culture built on respect, collaboration, inclusion, and entrepreneurial spirit.