Adjuster General Sr

Sedgwick Canada Inc.; Canada; Remote; CAD 85,000 - 110,000; Full time

Job summary

Sedgwick Claims Management Services Ltd in Canada is seeking a Sr Adjuster General to investigate and adjust property and casualty claims with minimal supervision. This role covers residential and commercial claims, emphasizing accuracy, timeliness, and client service.

You will inspect claims, determine coverage, prepare cost estimates, interview claimants and witnesses, negotiate settlements, and maintain strong client relationships.

Qualifications

• Bachelor's degree preferred.
• IIA-AIC designation preferred.
• Appropriate adjuster license required.
• Two years of related experience preferred.

Responsibilities

• Inspects claims and contacts involved parties in a timely manner.
• Investigates circumstances of claim for coverage, cause, and damages.
• Examines policies to determine coverage and prepares estimates for repair or replacement.
• Conducts interviews with claimants and witnesses; negotiates settlements.
• Maintains client relationships and supports quality programs; occasional travel.

Skills

Strong communication

Client service

PC literate

Education

Bachelor's degree

IIA-AIC designation

Adjuster license

Tools

Microsoft Office

Job description

By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve.

Adjuster General Sr PRIMARY PURPOSE:

To investigate and adjust property and casualty claims, both residential and commercial, with little to no supervision.

ESSENTIAL FUNCTIONS and RESPONSIBILITIES

• Inspects claims and contacts involved parties in a timely manner.
• Investigates circumstances of claim(s) as required for coverage determination, cause, and compensable damages/reserves.
• Examines insurance policies and other records to determine insurance coverage.
• Prepares estimates for cost of repair and/or replacement.
• Conducts interviews with claimant and witnesses regarding submitted claim(s).
• Negotiates and settles both 1st and 3rd party claims.
• Addresses salvage and subrogation as required by the client.
• Maintains client relationships to assure repeated business referrals.

ADDITIONAL FUNCTIONS and RESPONSIBILITIES

• Performs other duties as assigned.
• Supports the organization's quality program(s).
• Travels as required.

QUALIFICATIONS

• Education & Licensing: Bachelor's degree from an accredited college or university preferred.
• IIA-AIC designation required.
• Appropriate adjuster license is required.
• Experience: Two (2) years of related experience or equivalent combination of education and experience required.
• Skills & Knowledge: Strong oral and written communication, including presentation skills.
• PC literate, including Microsoft Office products.
• Demonstrated commitment to timely reporting.
• Strong customer service skills.
• Strong interpersonal skills.
• Attention to detail and accuracy.
• Good time management and organizational skills.
• Ability to work independently or in a team environment.
• Ability to meet or exceed Performance Competencies.

The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time. Sedgwick is the world’s leading risk and claims administration partner, which helps clients thrive by navigating the unexpected. The company’s expertise, combined with the most advanced AI-enabled technology available, sets the standard for solutions in claims administration, loss adjusting, benefits administration, and product recall. With over 33,000 colleagues and 10,000 clients across 80 countries, Sedgwick provides unmatched perspective, caring that counts, and solutions for the rapidly changing and complex risk landscape. For more, see sedgwick.com