Adjoint(e) administratif(ve)-Bilingue / Bilingual Administrative Assistant - Sherbrooke, Québec, Canada

ClaimsPro LP; Sherbrooke; On-site; CAD 42,000 - 54,000; Full time

Job summary

ClaimsPro LP in Sherbrooke, QC is seeking a bilingual Administrative Assistant to support one or more experts with a full range of office administration. This is an on-site position based in our office, handling file openings, document transcription, letters and reports, invoicing, and routine clerical tasks.

Strong communication, organization, attention to detail, and teamwork are essential. Fluency in French and English is required; secondary education and MS Office (Word) proficiency are

Qualifications

• Secondary education is required.
• Bilingual in French and English (written and spoken).
• Dictation experience is an asset.
• Excellent knowledge of MS Office software (Word).
• Speed and accuracy are essential.
• Good team spirit.

Responsibilities

• Prepare the opening of claims files and attach the necessary documents.
• Assemble files to be sent to customers.
• Transcribe required documents.
• Prepare letters.
• Prepare claims reports under the direction of the claims adjuster.
• Invoice files.
• Photocopy and scan documents.
• Perform general office tasks such as answering phones, filing, etc.

Skills

Organizational skills

Attention to detail

Customer service focus

Effective communication

Interpersonal skills

Team player

Education

Secondary Education

Tools

MS Office (Word)

Job description

Company: ClaimsPro LP Adjoint(e) administratif(ve)-Bilingue / Bilingual Administrative Assistant - Sherbrooke, Québec, Canada

À ce poste, vous devrez soutenir et aider un ou plusieurs experts dans ses activités quotidiennes en assurant une gamme complète de services de soutien administratif. Il s'agit d'un poste basé au bureau.

Formation, connaissances et expérience requises

• Sens de l’organisation
• Souci du détail
• Approche axée sur la prestation de services de qualité aux clients
• Capacité de bien communiquer avec autrui, en écoutant activement et en s'exprimant clairement
• Capacité de collaborer efficacement avec ses collègues, grandes habiletés pour les relations interpersonnelles et capacité reconnue de traiter avec tact avec des gens

Responsabilités

• Préparer l'ouverture des dossiers en sinistres et y joindre les documents nécessaires.
• Monter des dossiers pour envoyer aux clients.
• Transcription des documents requis
• Préparer des lettres.
• Préparer des rapports de sinistres sur la direction de l'expert conseil
• Facturer des dossiers
• Faire des photocopies et de la numérisation de documents
• Accomplir différentes tâches générales de bureau telles que répondre au téléphone, effectuer le classement, etc.

Compétences requises pour réussir

• Secondaire V
• Bilinguisme
• L'expérience de la dictée est un atout
• Excellente connaissance des logiciels MS Office - surtout Word
• Vitesse et précision
• Bon esprit d'équipe

Environnement et conditions de travail

Nous encourageons les candidatures des personnes en situation de handicap. Des aménagements sont possibles sur demande tout au long du processus de recrutement et d'évaluation.

#ClaimsPro/IndemniPro

In this role you will support and assist one or more experts in their daily activities by providing a full range of administrative support services. This is an office-based position.

Required training, knowledge and experience - Organizational skills - Attention to detail - Focus on delivering quality customer service - Ability to communicate well with others, listening actively and expressing oneself clearly - Ability to collaborate effectively with colleagues, strong interpersonal skills and proven ability to deal tactfully with people

• Prepare the opening of claims files and attach the necessary documents.
• Assemble files to be sent to customers.
• Transcribe required documents.
• Prepare letters.
• Prepare claims reports under the direction of the claims adjuster.
• Invoice files
• Photocopy and scan documents
• Perform general office tasks such as answering phones, filing, etc.

• Secondary Education
• Bilingual (French/English) in speaking and writing
• Dictation experience an asset
• Excellent knowledge of MS Office software
• Speed and accuracy
• Good team spirit

We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process.

#ClaimsPro/IndemniPro

In the rapidly evolving world of risk management services, Davies has distinguished itself as a leader in innovation and excellence. As Canada's largest privately owned provider of insurance services, our position at the frontof the industry has been possible due to the quality of our personnel and the depth of their technical abilities. We recruit, train, educate, and support the best and the brightest and we empower them with the tools and technology that they require to provide clients with the highest quality of service. Our firm commitment to continuous learning animates every branch of our organization and drives our success. We work with passion and dedication, and we never compromise on our quest for excellence. Come join the Davies experience! Note: Davies and affiliates welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process.