Activities & Volunteer Coord.

Sunrise Senior Living; Vancouver; On-site; CAD 38,000 - 47,000; Full time

Job summary

Sunrise Senior Living in Canada is seeking an Activities & Volunteer Coordinator to lead resident engagement, volunteer services, and concierge operations across our neighborhoods, including memory care.

You will recruit, train, and supervise volunteers and staff, coordinate engagement programs, track participation metrics, and collaborate with Sales and Resident Care on move-ins and ongoing engagement to enhance resident and family satisfaction.

Qualifications

• 2+ years leadership/supervisory experience in senior living, hospitality, recreation, or volunteer management.
• Proven ability to lead teams and manage multiple priorities.
• Strong organizational, communication, and event-planning skills.
• Experience with volunteer/engagement technology and reporting preferred.

Responsibilities

• Plan, implement, and evaluate resident-centered engagement programs and events.
• Oversee activities, entertainment, and wellness programming across neighborhoods, including memory care.
• Supervise volunteers, staff, and concierge team members; recruit and train volunteers.
• Track participation, satisfaction, and engagement metrics to improve programming.
• Partner with Sales and Resident Care on move-ins and ongoing engagement.

Skills

Leadership

Event planning

Volunteer management

Communication

Organization

Job description

About Sunrise Senior Living

Sunrise Senior Living provides resident-centered care while supporting team member growth across Canada.

Activities & Volunteer Coordinator - Lead Resident Engagement & Create Meaningful Connections

At Sunrise Senior Living, we champion quality of life for seniors. As Activities & Volunteer Coordinator, you'll lead resident engagement, volunteer services, concierge operations, and customer experience programs-creating connection, purpose, and well-being that drive resident and family satisfaction.

What You’ll Do:

• Plan, implement, and evaluate resident-centered engagement programs and events
• Oversee activities, entertainment, and wellness programming across all neighborhoods, including memory care
• Supervise team members, volunteers, and concierge staff
• Recruit, onboard, train, and retain volunteers; build community partnerships
• Track participation, satisfaction, and engagement metrics to improve programming
• Manage engagement documentation, calendars, reporting, and technology platforms
• Lead concierge operations, delivering exceptional experiences for residents, families, and visitors
• Support budgeting, staffing, scheduling, and operational planning
• Partner with Sales and Resident Care on move-ins and ongoing engagement
• Ensure compliance with safety, regulatory, and Sunrise quality standards

What You’ll Bring:

• 2+ years leadership/supervisory experience in senior living, hospitality, recreation, or volunteer management
• Proven ability to lead teams and manage multiple priorities
• Strong organizational, communication, and event-planning skills
• Experience with volunteer/engagement technology and reporting preferred
• Sound judgment in a fast-paced environment
• Passion for creating meaningful resident experiences
• Valid driver's license, if required

Activities & Volunteer Coordinator | Resident Engagement | Volunteer Services | Concierge Operations | Senior Living | Memory Care | Event Planning

Pay Range:

27.56 - 34.45

Employment Information

This position is subject to applicable provincial employment standards.

Equal Opportunity Employer

Sunrise Senior Living is committed to providing equal employment opportunities across Canada.