Activities & Volunteer Coord.

Sunrise Senior Living; North Vancouver; Hybride; CAD 39 000 - 47 000; Plein temps

Résumé du poste

Sunrise Senior Living in Canada is seeking an Activities & Volunteer Coordinator to lead resident engagement, volunteer services, concierge operations, and guest experiences across neighborhoods, including memory care. You will develop programs, recruit and train volunteers, and partner with teams to create meaningful connections for residents and families.

The role requires 2+ years of leadership experience in senior living or related fields, strong event planning and communication skills, and

Qualifications

• 2+ years leadership/supervisory experience in senior living, hospitality, recreation, or volunteer management.
• Strong organizational, communication, and event-planning skills.
• Experience with volunteer/engagement technology and reporting preferred.
• Sound judgment in a fast-paced environment.
• Passion for creating meaningful resident experiences.
• Valid driver's license, if required.

Responsabilités

• Plan, implement, and evaluate resident-centered engagement programs and events
• Oversee activities, entertainment, and wellness programming across all neighborhoods, including memory care
• Supervise team members, volunteers, and concierge staff
• Recruit, onboard, train, and retain volunteers; build community partnerships
• Track participation, satisfaction, and engagement metrics to improve programming
• Manage engagement documentation, calendars, reporting, and technology platforms
• Lead concierge operations, delivering exceptional experiences for residents, families, and visitors
• Support budgeting, staffing, scheduling, and operational planning
• Partner with Sales and Resident Care on move-ins and ongoing engagement
• Ensure compliance with safety, regulatory, and Sunrise quality standards

Connaissances

Leadership

Event planning

Communication

Volunteer management

Resident engagement

Description du poste

# **About Sunrise Senior Living****Sunrise Senior Living provides resident-centered care while supporting team member growth across Canada.****Activities & Volunteer Coordinator – Lead Resident Engagement & Create Meaningful Connections**At Sunrise Senior Living, we champion quality of life for seniors. As Activities & Volunteer Coordinator, you'll lead resident engagement, volunteer services, concierge operations, and customer experience programs—creating connection, purpose, and well-being that drive resident and family satisfaction.**What You'll Do:*** Plan, implement, and evaluate resident-centered engagement programs and events* Oversee activities, entertainment, and wellness programming across all neighborhoods, including memory care* Supervise team members, volunteers, and concierge staff* Recruit, onboard, train, and retain volunteers; build community partnerships* Track participation, satisfaction, and engagement metrics to improve programming* Manage engagement documentation, calendars, reporting, and technology platforms* Lead concierge operations, delivering exceptional experiences for residents, families, and visitors* Support budgeting, staffing, scheduling, and operational planning* Partner with Sales and Resident Care on move-ins and ongoing engagement* Ensure compliance with safety, regulatory, and Sunrise quality standards**What You'll Bring:*** 2+ years leadership/supervisory experience in senior living, hospitality, recreation, or volunteer management* Proven ability to lead teams and manage multiple priorities* Strong organizational, communication, and event-planning skills* Experience with volunteer/engagement technology and reporting preferred* Sound judgment in a fast-paced environment* Passion for creating meaningful resident experiences* Valid driver's license, if required*Activities & Volunteer Coordinator | Resident Engagement | Volunteer Services | Concierge Operations | Senior Living | Memory Care | Event Planning* # **Pay Range:**27.56 - 34.45# ***Employment Information****This position is subject to applicable provincial employment standards.*