Accounts Receivables Agent (Temporary)

Air Liquide; Edmonton; Hybrid; CAD 52,000 - 70,000; Full time

Job summary

Air Liquide Canada in Edmonton invites an Accounts Receivable Agent for a 12-month maternity leave contract. The role supports sales and customer service with credit and collection activities and maintains strong customer relationships.

The first 90 days are in-office; a hybrid arrangement may follow training. Responsibilities include daily collections, balance monitoring, and dispute resolution with internal teams.

Qualifications

• 3 years' experience in accounts receivable or collections in a corporate setting.
• Strong understanding of basic accounting and AR practices.
• Excellent customer service, communication, and negotiation skills.
• Proven ability to manage multiple priorities and stay organized.

Responsibilities

• Manage daily collection activities for an assigned portfolio of customer accounts.
• Monitor account balances and follow up on overdue or unidentified receivables.
• Lead dispute resolution with Sales and internal teams to resolve billing issues.
• Document all collection activities and maintain customer communications records.
• Collaborate with internal teams to support collection objectives and process improvements.

Skills

Accounts receivable

Collections

Customer service

Communication

Negotiation

Time management

Analytical skills

Education

High school diploma

Finance / Accounting education

Tools

SAP

Oracle

Google Suite

Microsoft Excel

Job description

How will you CONTRIBUTE and GROW?We are committed to building a diverse and inclusive workplace that embraces the unique perspectives of our employees, our customers, patients, community stakeholders, and cultures across the world. We believe that a variety of backgrounds makes our team stronger and moreinnovative.At Air Liquide, we RESPECT, HONOR and VALUE diversity.Airliquide is hiring an Accounts Receivable Agent - 12 Month Maternity Leave ContractThe position is located at 6354 Roper Rd NW, Edmonton, AB T6B 3P9Monday - Friday (full time work schedule)This position requires the first 90 days to be worked in the office ; a hybrid work arrangement may be possible after successful training. Please note that these terms may be subject to change.Great Opportunity to work for a large collections team!As an Accounts Receivable Agent, you will be a key member of our finance team, playing an essential role in supporting the financial health of Air Liquide Canada’s organization while promoting ALC’s safety and quality objectives.In this role, you will support Sales and Customer Service teams by providing effective credit and collection services, maintaining strong customer relationships, and ensuring timely and accurate collection of outstanding payments. The position requires a proactive approach to collections, strong customer service and dispute resolution skills, and the ability to effectively manage a portfolio of customer accounts in a fast-paced environment.Key ResponsibilitiesManage daily collection activities for an assigned portfolio of customer accounts, prioritizing efforts to maximize collection results through proactive communication via phone, email, and other channels.Monitor account balances, identify overdue accounts, and follow up on outstanding, unapplied, or unidentified receivables to ensure timely payment.Lead customer dispute resolution processes by collaborating with Sales and other internal departments to resolve billing errors, pricing discrepancies, invoice issues, and payment-related inquiries while maintaining excellent customer service.Identify significant credit risks and potential account issues, escalating concerns to the Accounts Receivable Supervisor and Sales Team as required.Maintain positive and professional customer relationships during collection efforts while supporting long-term customer satisfaction and loyalty.Implement corrective and preventive measures to effectively address customer concerns and improve collection processes.Accurately document and maintain up-to-date records of all collection activities, customer communications, and follow-up actions.Collaborate closely with internal teams to support collection objectives and contribute to continuous process improvement initiatives.___________________Are you a MATCH?Required QualificationsHigh school diploma or equivalent; post-secondary education in finance, accounting, administration, or a related field is considered an asset.3 years of experience in accounts receivable , collections , or a related finance function, preferably within a corporate environment.Strong understanding of basic accounting principles and accounts receivable practices.Excellent customer service, communication, negotiation, and interpersonal skills.Strong organizational and time management skills with the ability to manage multiple priorities effectively.Detail-oriented with strong problem-solving and analytical abilities.Preferred QualificationsProven success managing an accounts receivable portfolio and achieving collection targets.Commercial collections experience.Experience working with ERP systems such as SAP or Oracle .Proficiency with Google Suite and Microsoft Excel .Ability to work independently and collaboratively within fast-paced environments.Professional, proactive, and customer-focused approach.Our Differences make our PerformanceAt Air Liquide, we are committed to build a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world.We welcome and consider applications from all qualified applicants, regardless of their background. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world.