Accounts Receivable Technician I

Red Deer Polytechnic; Red Deer; On-site; CAD 39,000 - 52,000; Full time

Benefits offered by this job

15% surcharge on hourly rate in lieuof

Job summary

Red Deer Polytechnic is hiring an Accounts Receivable Technician I to deliver prompt student, staff, and community support on revenue recognition, payments, refunds, and cash handling. The role supports AR month-end, auditing, and internal controls within the Fees Office.

The successful candidate will process transactions, manage reconciliations, and provide expert guidance on AR policies while maintaining confidentiality. Strong communication and accuracy are essential.

Qualifications

• Two-year diploma required.
• 2-3 years of related accounts receivable experience preferred.
• Criminal Record Check required.
• Proficiency in Microsoft Office 365.
• Knowledge of accounting principles, GAAP and public sector accounting.
• Experience with financial systems and electronic payments.

Responsibilities

• Process payments for student and vendor accounts.
• Perform revenue recognition, refunds, and banking transactions.
• Complete reconciliations and investigate discrepancies.
• Prepare invoices and process charges in AR systems.
• Support month-end and year-end activities and audits.
• Monitor cash controls and assist with internal training.

Skills

Analytical skills

Customer service

Attention to detail

Communication skills

Education

Two-year post-secondary diploma in Business Administration, Accounting, Finance, or a related field

Tools

Microsoft Office 365

Integrated financial systems

Electronic payment platforms

GAAP knowledge

Job description

Position Title

Position Summary

The Accounts Receivable Technician I provides prompt and knowledgeable customer service to students, staff and community members. This position is responsible for a variety of functions related to revenue recognition, account payments and refunds, cash controls and safekeeping of monetary assets, general ledger transfers, reconciliations and monitoring fiscal deadlines ensuring accuracy and timeliness.

The Accounts Receivable Technician I is a critical member of the Accounts Receivable team in the Fee’s Office, in charge of providing expert account support and customer service while ensuring full compliance and consistent application of RDP policies, procedures and internal controls.

Position Responsibilities

• Process payment transactions for student and vendor accounts.
• Accounting for revenue and banking transactions including handling cash, bank deposits, petty cash and ensuring compliance with polices and signing authority procedures.
• Complete financial reconciliations based on analysis of financial transactions including investigation of errors, finding solutions and correcting procedure.
• Generate financial transactions in the accounts receivable system for vendor sponsorship contracts, external client contracts, create and issue invoices, record account charges and payments.
• Process and issue refunds accurately and timely through systematic analysis and investigation in accordance with regulations and policy.
• Support month-end, year-end, audit, and financial reporting processes through account analysis, reconciliations, documentation, and preparation of supporting records.
• Complete collection activities, year-end bad debt reports, analysis of delinquent accounts, process hold updates and reconcile collection agency reports monthly.
• Monitor compliance with cash controls, deliver support to departments on internal controls and assist with training.
• Aptitude with systems and ability to work in multiple applications and provide expertise to others.
• Provide responsive customer service and expert guidance to students, staff, departments, sponsors, and external stakeholders regarding accounts receivable processes, policies, and financial transactions while maintaining confidentiality.

Required Qualifications

• Two-year post-secondary diploma in Business Administration, Accounting, Finance, or a related field.
• Minimum of 2-3 years of related accounts receivable, accounting, or financial administration experience.
• Criminal Record Check required
• Proficiency in Microsoft Office 365
• Knowledge of accounting principles, accounts receivable processes, and financial controls, including familiarity with GAAP and public sector accounting practices.
• Experience working with integrated financial systems, electronic payment platforms, and banking systems.
• Strong analytical, problem-solving, and reconciliation skills with a high degree of accuracy and attention to detail.
• Demonstrated ability to analyze financial data, investigate discrepancies, and resolve complex account issues independently.
• Experience in cash management, cash controls and electronic banking systems with strong attention to detail
• Strong verbal and written communication skills, with a demonstrated commitment to customer service and stakeholder support.
• Excellent organizational and time-management skills with the ability to manage multiple priorities and meet deadlines in a fast-paced environment.
• Ability to exercise sound judgment, maintain confidentiality, and handle sensitive financial and personal information with discretion.
• Additional core competencies including managing busy times effectively, building rapport, consultative skills, adaptability, personal work ethic, attentiveness, organizing/planning, strong teamwork, privacy compliance, sensitivity and respect of others.

Preferred Qualifications

• Familiarity with systems such as Ellucian Banner, TouchNet and Global Payments would be an asset.
• Shows initiative and has advanced problem-solving skills to identify efficiencies and effectiveness in daily operations.

Salary or Hourly?

Salary or Hourly? Hourly

Salary $33.32/hr

Benefits and Compensation Information

An additional 15% of the hourly rate in lieu of vacation, statutory
holidays and benefits.

About Red Deer Polytechnic

Focused on advancing the economic and social priorities of Alberta, Red Deer Polytechnic ( RDP ) provides more than 100 industry-relevant credit and non-credit programs to approximately 11,000 credit, non-credit and apprenticeship students. With modern teaching and learning spaces, and state-of-the-art research and innovation centres, RDP provides education and applied research opportunities in partnership with industry and communities.

Red Deer Polytechnic’s main campus is located on Treaty 7, Treaty 6 and Métis ancestral lands. This is where we will strive to honour and transform our relationships with one another.

Whatever brings you to Red Deer Polytechnic, we are glad you are here. And we look forward to having you as a valued member of our polytechnic community.

Competition Number

Competition Number 2026-A-129

Employment Type

Term-Certain Full-Time

Number of Vacancies

Number of Vacancies 1

Desired Start Date

Desired Start Date 08/17/2026

Position End Date (if term-certain)

Position End Date (if term-certain) 03/31/2027

FTE

FTE 1.0

Hours of Work

Hours of Work Typically 8:30 - 4:30

Open Date

Open Date 08/07/2026

Close Date

Open Until Filled Yes

Note to Applicant

Red Deer Polytechnic fosters an inclusive learning and working environment where everyone can bring their full selves and share their unique talents.

We are committed to being responsive to the evolving needs and expectations of our diverse community.

At RDP , we are committed to a merit-based hiring process, and we believe in an inclusive workplace that is fair, equitable, supportive, welcoming and respectful.

We recognize, value, and leverage differences in identities, abilities, background, cultures, skills, experiences, and perspectives.

Our practices are guided by the principles of the Alberta Human Rights Act and support the Truth and Reconciliation Commission of Canada’s Calls to Action.

Red Deer Polytechnic will provide job applicants with accommodations in accordance with the Alberta Human Rights Code. To request an accommodation, please contact [e-mail].

however Canadians and permanent residents will be given priority.