Overview
Naylor Building Partnerships Inc. is currently recruiting for an Accounts Receivable Team Lead to join our Accounting team. The successful candidate will be an individual who thrives at both being directly responsible for managing their own portfolio of accounts, (doing active collections as part of their day-to-day responsibilities) in addition to coaching and mentoring the AR team. This candidate must be able to work full-time from our Oakville office location (not a remote role).
Responsibilities
- Support the AR team, ensuring efficient day-to-day operations
- Monitor aging reports and drive timely collections to improve cash flow
- Resolve escalated customer disputes and ensure excellent client service
- Collaborate with Sales, Customer Service, and other departments to resolve billing and payment issues
- Act as a backup for all AR functions (preparing bank deposits and posting cash receipts; processing credit card payments; uploading customer invoices and AR documents in customers' online portals)
- Assist in month-end and year-end close and audit processes related to AR
- Identify and implement process improvements to streamline AR functions
- Train, mentor, and develop AR staff, including performance reviews and career development
- Conducting and approving customer credit checks as needed and answering collections calls
- Setting up / maintaining customer accounts in ERP system
Requirements
- University Degree or College Diploma in a Finance or Accounting program is required
- Strong understanding of billing and collection processes is preferred
- 2+ years related experience in a similar role is preferred
- Experience with accounting software preferably Microsoft GP 10.0 considered an asset
- Strong organization skills and attention to detail
- Strong communication and problem solving skills and ability to work well in a team environment
- Ability to multitask in a busy office environment
- Willingness to take on other duties as needed