Accounts Receivable Specialist

CDW - Canada; Toronto; On-site; CAD 52,000 - 60,000; Full time

Job summary

A leading IT solutions provider in Toronto is seeking an Accounts Receivable Specialist to manage customer accounts and ensure timely payments while fostering positive relationships. The ideal candidate will possess strong analytical and communication skills, along with a degree and relevant experience. This role offers competitive compensation and the opportunity to work in a collaborative environment.

Qualifications

• 3 years of professional experience or previous collections/accounts receivable/accounting experience.
• Strong analytical skills with critical attention to detail.
• Excellent written and verbal communication skills.

Responsibilities

• Analyze and reconcile complex customer accounts.
• Contact customers to resolve invoice concerns.
• Collaborate cross-functionally to resolve customer issues.

Skills

Analytical skills

Communication skills

Organizational skills

Independent working

Education

College / University degree

Tools

Microsoft Office

Job description

At CDW, we make it happen, together. Trust, connection, and commitment are at the heart of how we work together to deliver for our customers. It’s why we’re coworkers, not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are and where we’re headed. We’re proud to share our story and Make Amazing Happen at CDW.

The Accounts Receivable Specialist manages a portion of the organization's accounts receivable to ensure that CDW customers are paying invoices in a timely manner while preserving our customer relationships and supporting the Sales Department.

What You’ll Do :

• Analyze and reconcile complex customer accounts
• Continuously review top owing and past due accounts
• Handle the collection efforts of more complex and meaningful accounts with the team's book of business
• Contact customers to resolve invoice concerns and ensure prompt payment
• Collaborate cross-functionally to resolve customer issues
• Identify accounts that need to be prioritized and escalated
• Proactively build and maintain positive working relationships with internal and external stakeholders
• Support the outsourced team by answering or forwarding emails, suggesting account holds and proactively recommending next steps in the collection process (responsibility specific to those supporting RMS)
• Special Project assignments as needed

What You Need to Succeed :

Must-have :

• College / University degree or equivalent.
• One of the following criteria :
• 3 years of professional experience
• Previous collections, accounts receivable or accounting experience
• Strong analytical skills with critical attention to detail
• Excellent written and verbal communication skills with the ability to effectively interact with all stakeholders
• Proficient in Microsoft Office applications
• Demonstrated ability to work independently with little direction
• Strong organizational skills with the ability to adapt quickly to change

Pay range : $52,000 - $60,000, depending on experience and skill set.

At CDW, we strive to offer market-competitive total rewards packages to attract and retain talent. As such, we are committed to pay transparency and ensuring fair compensation for all our coworkers. Each of our roles is assigned a salary range that is informed by multiple sources of market data. We determine individual pay within a given range based on a candidate's prior experience, knowledge, skills and abilities. This approach allows us to offer competitive and equitable salaries that reflect the value and responsibilities of each role at CDW.

We make technology work so people can do great things.

CDW is a leading multi-brand provider of information technology solutions to business, government, education and healthcare customers in the United States, the United Kingdom and Canada. A Fortune 500 company and member of the S&P 500 Index, CDW helps its customers navigate an increasingly complex IT market and maximize return on their technology investments. Together, we unite. Together, we win. Together, we thrive.

CDW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by state and local law.

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