Accounts Receivable Specialist

Atlas Workwear; Oakville; On-site; CAD 48,000 - 64,000; Full time

Job summary

Atlas Workwear is seeking an Accounts Receivable Specialist to join our accounting team on-site in Oakville, Canada. The role focuses on managing daily AR activities, customer follow-up, and collections while maintaining strong relationships with customer AP contacts.

The successful candidate will use critical thinking to resolve payment issues, ensure accurate records, and collaborate with internal departments on billing questions. Prior AR experience and Excel proficiency are preferred.

Qualifications

• Previous Accounts Receivable experience is an asset.
• Strong critical thinking and problem-solving skills.
• Personable, professional, and confident communicating with customers.
• Ability to build rapport and maintain positive relationships with customer Accounts Payable departments.
• Strong organizational skills and attention to detail.
• Familiarity with Microsoft Excel and PDF documents.
• Experience with NetSuite is an asset.

Responsibilities

• Manage day-to-day accounts receivable activities, including customer account follow-up and collections.
• Communicate professionally with customers and their Accounts Payable departments regarding outstanding invoices and payment status.
• Build and maintain strong working relationships with customer AP contacts.
• Investigate account discrepancies, short payments, deductions, and other payment issues.
• Apply critical thinking and problem-solving skills to resolve customer account issues.
• Maintain accurate customer account records and supporting documentation.
• Work with internal departments to resolve billing and payment-related questions.
• Prepare and maintain AR reports, reconciliations, and spreadsheets.
• Handle invoices, statements, PDF documents, and other supporting documentation.
• Assist with general bookkeeping and accounting tasks as required.
• Provide support with reconciliations, data entry, document organization, and other day-to-day accounting activities.
• Assist the accounting team with ad hoc tasks and projects as needed.

Skills

Accounts Receivable experience

Critical thinking

Customer communication

Relationship building

Organization

Attention to detail

Ownership

Independent work

Excel

PDF/documents handling

Tools

NetSuite

Job description

We are looking for a motivated and personable Accounts Receivable Specialist to join our accounting team. This role is ideal for someone who is organized, comfortable communicating with customers, and able to think critically when resolving account and payment issues.

This is a fully on-site position. There is no work-from-home or hybrid option for this role.

Key Responsibilities

• Manage day-to-day accounts receivable activities, including customer account follow-up and collections
• Communicate professionally with customers and their Accounts Payable departments regarding outstanding invoices and payment status
• Build and maintain strong working relationships with customer AP contacts
• Investigate account discrepancies, short payments, deductions, and other payment issues
• Apply critical thinking and problem-solving skills to resolve customer account issues
• Maintain accurate customer account records and supporting documentation
• Work with internal departments to resolve billing and payment-related questions
• Prepare and maintain AR reports, reconciliations, and spreadsheets
• Handle invoices, statements, PDF documents, and other supporting documentation
• Assist with general bookkeeping and accounting tasks as required
• Provide support with reconciliations, data entry, document organization, and other day-to-day accounting activities
• Assist the accounting team with ad hoc tasks and projects as needed

Qualifications

• Previous Accounts Receivable experience is an asset
• Strong critical thinking and problem-solving skills
• Personable, professional, and confident communicating with customers
• Ability to build rapport and maintain positive relationships with customer Accounts Payable departments
• Strong organizational skills and attention to detail
• Motivated, proactive, and willing to take ownership of assigned responsibilities
• Comfortable handling a variety of accounting and administrative tasks
• Able to work independently while contributing to a team environment
• Familiarity with Microsoft Excel and working with PDF documents
• Previous NetSuite experience is an asset
• Strong written and verbal communication skills

What We’re Looking For

We are looking for someone who doesn't simply send collection emails and wait for responses. The right candidate will take ownership of customer accounts, follow through on outstanding items, investigate the root cause of payment delays, and work proactively to resolve issues.

We also value someone who is flexible and willing to support the accounting team beyond AR when needed. This is a hands-on role where priorities can change, so being motivated, adaptable, and willing to jump in and help is important.