Accounts Receivable Representative (Billingual)

Stantec Consulting International Ltd.; Montreal; On-site; CAD 45,000 - 60,000; Full time

Job summary

A leading consulting firm is seeking a detail-oriented bilingual (French/English) collections representative for its Montreal office. This permanent position involves coordinating collections activities, managing debtor communications, and implementing strategies to mitigate financial risk. Ideal candidates will possess strong soft collection skills and an attention to detail.

Qualifications

• Bilingual in French and English is essential.
• Proactive approach with attention to detail required.
• Experience or knowledge in collections is a plus.

Responsibilities

• Perform collections on all defaulted accounts as per corporate policies.
• Coordinate payment arrangements and manage account correspondence.
• Develop and implement collection strategies.

Skills

Bilingual (French/English)

Soft collection skills

Attention to detail

Communication

Tools

Dun & Bradstreet software

Job description

"Grow with the best. Join a smart, creative, and inspired team that works behind the scenes to support operational excellence. Our functional services teams (FSTs) provide services to 30,000 employees in over 400 locations across 6 continents. Bringing together individuals with diverse backgrounds, talents, and expertise, our FSTs are vital to making our Company stronger. Explore opportunities in Financial Services.

Your Opportunity

Stantec is looking for a detail-oriented and proactive bilingual (French/English) to join our team. Working in collaboration with our entire accounting team, you will be responsible for collection calls/emails and updating software system with collections activities and payments updates. Under direct supervision, you will communicate with debtors, providing information regarding defaulted accounts, handling disputes, and preparing payment arrangements. Your Key Responsibilities

• Perform collections on all defaulted accounts, in accordance with Corporate policies and procedures.

• Coordinate payment arrangements with debtors in accordance with the Corporate collections policy.

• Prepare and manage account correspondence including overdue, final and ad hoc notices.

• Field client inquiries on invoices and resolve issues using soft collection skills.

• Contact clients to resolve cash application issues, when required, and work with other Financial Services staff to communicate a resolution.

• Perform record retention responsibilities.

• Work with Stantec’s Project Managers and Project Accountants to resolve issues in a timely manner.

• Verify initial client set up information or changes to ensure accurate billing details.

• Perform credit reviews using the Dun & Bradstreet software tool and provide comprehensive credit recommendations to mitigate any financial risk to Stantec.

• Develop and implement appropriate collection strategies as necessary in conjunction with other stakeholders.

• Perform other similar and related duties as assigned. "

Primary Location: Canada | QC | Montreal

Organization: BC-1672 Financial Services-CA Quebec

Employee Status: Permanent

Job Level: Non-gestionnaire

Travel: Non

Schedule: Temps plein

Job Posting: 16/06/2025 02:06:56

Req ID: REQ2500010L