Accounts Receivable Analyst

TD SYNNEX; Mississauga; On-site; CAD 54,000 - 58,000; Full time

Job summary

TD SYNNEX in Mississauga, Canada, is seeking an Accounts Receivable Analyst to manage customer accounts, resolve discrepancies, and drive timely collections in a fast-paced, global technology environment. You’ll gain exposure to complex accounts, develop your financial acumen, and build a strong foundation for career growth within TD SYNNEX.

You will collaborate with Sales, Credit, and Customer Service, research invoices, and participate in on-call coverage when needed; the role offers growth

Qualifications

• 1–3 years of relevant experience in accounts receivable, finance or a related field.
• High school diploma or equivalent.
• Working knowledge of accounts receivable reconciliation and credit procedures.
• Basic understanding of RMA and program processes (from RMA issuance through credit or program conclusion).
• Proficiency with Microsoft Office tools, especially Excel, Word, and Outlook.
• Ability to identify common accounts receivable issues and support problem resolution with guidance.

Responsibilities

• Reconcile assigned customer accounts accurately and efficiently, operating within defined authority levels
• Research accounts receivable histories for new and existing customers to identify trends, discrepancies, or risks
• Proactively contact customers regarding payment status based on aging reports and review codes
• Identify and resolve issues blocking payment, escalating risks or red flags to management as appropriate
• Manage open discrepancies, invoice questions, and credit memo activity to drive timely resolution
• Determine next steps for resolution by analyzing account data and applying sound judgment
• Accurately research invoices, credits, and related documentation using internal systems
• Complete customer applications and documentation in accordance with compliance guidelines
• Collaborate with internal partners (Sales, Credit, Customer Service) to resolve account issues
• Participate in on-call coverage during non-standard work hours when business needs require

Skills

Attention to detail

Time management

English communication

French communication

Education

High school diploma

Associate degree in Accounting/Finance

Tools

Excel

Word

Outlook

Job description

About the Role

At TD SYNNEX , we connect the world with the power of technology—and our Finance team plays a critical role in making that possible. As an Accounts Receivable Analyst , you will help ensure the financial health of our business by managing customer accounts, resolving discrepancies, and driving timely collections.

This role is ideal for someone who enjoys problem-solving, working with data, and collaborating across teams in a fast-paced, global technology organization. You’ll gain exposure to complex accounts, develop your financial acumen, and build a strong foundation for career growth within TD SYNNEX.

What You’ll Do

In this role, you will own and manage assigned accounts receivable balances, ensuring accuracy, compliance, and timely resolution. Your responsibilities include:

• Reconcile assigned customer accounts accurately and efficiently, operating within defined authority levels

• Research accounts receivable histories for new and existing customers to identify trends, discrepancies, or risks

• Proactively contact customers regarding payment status based on aging reports and review codes

• Identify and resolve issues blocking payment, escalating risks or red flags to management as appropriate

• Manage open discrepancies, invoice questions, and credit memo activity to drive timely resolution

• Determine next steps for resolution by analyzing account data and applying sound judgment

• Accurately research invoices, credits, and related documentation using internal systems

• Complete customer applications and documentation in accordance with compliance guidelines

• Collaborate with internal partners (Sales, Credit, Customer Service) to resolve account issues

• Participate in on-call coverage during non-standard work hours when business needs require

What We’re Looking For

We’re looking for motivated, detail-oriented professionals who are eager to grow their careers in finance within a collaborative environment.

Required Qualifications

• 1–3 years of relevant experience in Accounts Receivable, Finance, or a related field

• High school diploma or equivalent

• Working knowledge of accounts receivable reconciliation and credit procedures

• Basic understanding of RMA and program processes (from RMA issuance through credit or program conclusion)

• Proficiency with Microsoft Office tools, especially Excel, Word, and Outlook

• Ability to identify common accounts receivable issues and support problem resolution with guidance

Preferred Qualifications

• Associate degree in Accounting, Finance, or a related field

• Experience working in a high-volume, fast-paced environment

• Exposure to ERP or financial systems and the ability to learn new technologies quickly

Skills & Competencies

• Strong attention to detail and accuracy

• Effective time management and ability to prioritize multiple tasks

• Clear written and verbal communication skills in English (additional languages, French, are a plus)

• Clear written and verbal communication skills in French is preferred.

• Comfortable collaborating with individuals across diverse backgrounds and identities

• Adaptable, resilient, and able to work under pressure during peak periods

• Demonstrated integrity and commitment to confidentiality and ethical business practices

Working Conditions

• Hybrid work environment (combination of in-office and remote work)

• Professional office setting

• Occasional non-standard hours or overtime based on business needs

In accordance with Ontario’s pay-transparency requirements, this role offers an annual base Salary Range is$54,000 –$58,000 per year, with the exact amount determined by candidate qualifications, relevant experience, internal equity, and geographic work location.

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À propos du poste

Chez TD SYNNEX , nous connectons le monde grâce à la puissance de la technologie — et notre équipe des finances joue un rôle essentiel pour y parvenir. À titre d’analyste des comptes clients (Accounts Receivable Analyst), vous contribuerez à la santé financière de l’entreprise en gérant les comptes clients, en résolvant les écarts et en assurant des recouvrements effectués en temps opportun.

Ce poste est idéal pour une personne qui aime résoudre des problèmes, travailler avec des données et collaborer avec diverses équipes au sein d’une organisation technologique mondiale et dynamique. Vous serez exposé(e) à des comptes complexes, développerez votre expertise financière et bâtirez une base solide pour l’évolution de votre carrière chez TD SYNNEX.

Vos responsabilités

Dans ce rôle, vous serez responsable de la gestion des soldes de comptes clients qui vous sont assignés, en veillant à l’exactitude, à la conformité et à la résolution rapide des dossiers. Vos principales responsabilités incluent:

• Effectuer la conciliation des comptes clients assignés de façon précise et efficace, conformément aux niveaux d’autorité établis

• Analyser l’historique des comptes clients nouveaux et existants afin d’identifier les tendances, écarts ou risques potentiels

• Communiquer de façon proactive avec les clients concernant le statut des paiements, selon les rapports d’ancienneté et les codes de révision

• Identifier et résoudre les enjeux bloquant les paiements, et signaler les risques ou indicateurs préoccupants à la direction lorsque requis

• Gérer les écarts ouverts, les questions liées aux factures et les notes de crédit afin d’assurer une résolution rapide

• Déterminer les prochaines étapes de résolution en analysant les données des comptes et en exerçant un jugement professionnel

• Effectuer des recherches précises sur les factures, crédits et documents connexes à l’aide des systèmes internes

• Compléter les demandes et la documentation des clients conformément aux lignes directrices de conformité

• Collaborer avec les équipes internes (Ventes, Crédit, Service à la clientèle) pour résoudre les problématiques liées aux comptes

• Participer à une rotation de disponibilité (sur appel) lors d’heures de travail non standards, selon les besoins de l’entreprise

Profil recherché

Nous recherchons des professionnel(le)s motivé(e)s, rigoureux(ses) et désireux(ses) de faire évoluer leur carrière en finance dans un environnement collaboratif.

Exigences requises

• De 1 à 3 ans d’expérience pertinente en comptes clients, finance ou dans un domaine connexe

• Diplôme d’études secondaires ou l’équivalent

• Connaissance pratique des processus de conciliation des comptes clients et des procédures de crédit

• Compréhension de base des processus RMA et des programmes (de l’émission du numéro RMA jusqu’au crédit ou à la conclusion du programme)

• Maîtrise des outils Microsoft Office, notamment Excel, Word et Outlook

• Capacité à identifier les enjeux courants liés aux comptes clients et à soutenir la résolution de problèmes avec encadrement

Qualifications souhaitées

• Diplôme d’études collégiales (DEC) en comptabilité, finance ou dans un domaine connexe

• Expérience dans un environnement à volume élevé et à rythme rapide

• Exposition à des systèmes ERP ou financiers et capacité à apprendre rapidement de nouvelles technologies

Compétences et aptitudes

• Grand souci du détail et sens de l’exactitude

• Excellente gestion du temps et capacité à prioriser plusieurs tâches

• Bonnes aptitudes en communication écrite et verbale en anglais (la connaissance d’autres langues, comme le français, est un atout)

• Aisance à collaborer avec des personnes issues de milieux et d’identités diversifiés

• Capacité d’adaptation, résilience et aptitude à travailler sous pression lors des périodes de pointe

• Intégrité démontrée et engagement envers la confidentialité et les pratiques commerciales éthiques

Conditions de travail

• Environnement de travail hybride (combinaison de travail au bureau et à distance)

• Milieu de travail professionnel

• Heures non standards ou heures supplémentaires occasionnelles selon les besoins de l’entreprise

Conformément aux exigences de transparence salariale de l’Ontario, ce poste offre une fourchette salariale annuelle de base de 54000$ à 58000$ , le salaire exact étant déterminé en fonction des qualifications du ou de la candidat(e), de l’expérience pertinente, de l’équité interne et du lieu géographique de travail.

At TD SYNNEX, our values guide everything we do: Together, We Own It, We Dare to Go, We Grow and Win, and above all, We Do the Right Thing. These principles shape how we work with each other, our partners, and our communities as we drive innovation and create lasting impact.

What’s In It For You?

• Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
• Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
• Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
• Diversity, Equity & Inclusion: It’s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
• Make the Most of our Global Organization : Network with other new co-workers within your first 30 days through our onboarding program.
• Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

Don’t meet every single requirement? Apply anyway.

At TD SYNNEX, we’re proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you’re excited about working for our company and believe you’re a good fit for this role, we encourage you to apply. You may be exactly the person we’re looking for!