Accounts Payable Inquiry Specialist (Hybrid)

Volkswagen Group Services GmbH; Ajax; Hybrid; CAD 50,000 - 68,000; Full time

Benefits offered by this job

Health insurance

Health Spending Account

Retirement plans & savings

Bonus & Merit Program

Vehicle leasing and purchase programs

Hybrid work environment

Personal days

Volunteer days

Company designated holidays

Wellness programs

Tuition reimbursement

Job summary

Volkswagen Group Canada Inc. is seeking an AP Business Inquiry Specialist to handle vendor and employee accounts payable inquiries and monthly reconciliations in a hybrid role based in Ajax, ON.

You’ll resolve inquiries, support vendor management, and drive process improvements within the Accounting Shared Services Centre. The ideal candidate has 2+ years of AP experience in a large corporate environment, exceptional service, and strong attention to detail.

Qualifications

• 2+ years of Accounts Payable experience in a large corporate environment.
• Experience managing high volumes of inquiries, transactions, and competing priorities in a fast-paced environment.
• Strong organizational skills with the ability to prioritize, multitask, and manage a high volume of work.
• Exceptional customer service, communication, and interpersonal skills.
• Strong attention to detail and commitment to accuracy.
• Positive attitude with the ability to work effectively both independently and as part of a team.
• Continuous improvement mindset with a focus on process optimization and operational efficiency.

Responsibilities

• Serve as the primary point of contact for vendor and employee accounts payable inquiries, ensuring timely and professional issue resolution.
• Support vendor management activities, including vendor inquiries, bank verifications, onboarding documentation, and payment portal support.
• Investigate and resolve invoice discrepancies, payment exceptions, and other accounts payable issues.
• Perform reconciliations and analyze purchase orders, invoices, goods receipts, and vendor accounts to identify and resolve discrepancies.
• Prepare and distribute accounts payable reports, including aging analyses, invoice reviews, accrual reporting, and rejection reporting.
• Monitor invoice processing timelines and follow up with stakeholders to support compliance with supplier payment terms.
• Drive process improvements, maintain documentation and procedures, and support accounts payable projects, system enhancements, and testing activities.

Skills

Accounts Payable

Vendor inquiries

Customer service

Communication

Multitasking

Attention to detail

Teamwork

Process improvement

Microsoft Office

Education

Associate Degree or College Diploma

Tools

Excel

Outlook

Word

ERP

Job description

Volkswagen Group Canada Inc. is seeking an AP Business Inquiry Specialist to handle vendor and employee accounts payable inquiries and monthly reconciliations in a hybrid role based in Ajax, ON.

You’ll resolve inquiries, support vendor management, and drive process improvements within the Accounting Shared Services Centre. The ideal candidate has 2+ years of AP experience in a large corporate environment, exceptional service, and strong attention to detail.