Account Support Representative

Stahl Peterbilt Inc; Edmonton; On-site; CAD 60,000 - 85,000; Full time

Benefits offered by this job

Full benefits package includingmedical

Company vehicle

Cell phone

Laptop

RRSP matching

Job summary

Stahl Peterbilt Inc. in Edmonton, AB is seeking a parts sales specialist to develop client relationships, conduct on-site calls, and drive aftermarket support.

You will use CRM daily to log activities, source new leads, and pursue opportunities across transportation and related industries. The role requires strong communication, travel across central and northern Alberta, and a commitment to meeting sales targets.

Qualifications

• Business-to-Business customer service experience preferred.
• Experience in account management and new account acquisition, retention, and penetration.
• Experience in B2B customer service is necessary.
• Intermediate computer skills (MS Office, Excel, Outlook) and ability to adapt to PC-based order entry and CRM systems.
• Excellent verbal and written communication, strong time-management.
• Willingness to travel across central and northern Alberta including some evenings and overnights.
• Knowledge of heavy-duty truck and trailer parts is a plus.
• Valid class 5 driver’s license with a clean driver’s abstract.
• Must pass pre-employment medical and criminal record checks.

Responsibilities

• Develop and strengthen strong business relationships with clients to create opportunities.
• Conduct on-site sales calls to deliver parts and support to customers in the designated area.
• Log call reports and sales activity in the CRM system daily.
• Prospect for new accounts, generate leads, and pursue sales in transportation and related industries.
• Meet or exceed sales goals in the assigned territory.
• Represent Stahl Peterbilt and support company programs and initiatives.
• Maintain a regular vehicle maintenance schedule as required.

Skills

B2B Customer Service

Account management

Communication skills

MS Office

CRM software

Time management

Willing to travel

Driver's license

Background check

Tools

MS Office

Excel

Outlook

CRM system

Job description

Duties and responsibilities of the position include, but are not limited to:

• Develop, maintain, and strengthen strong business relationships with clients to build business opportunities.
• Performs on site sales calls to new and existing customers in designated area to deliver new parts, pick up warrantied parts, discuss sales orders, and provide aftermarket parts support to ensure continuing success of Parts business.
• Utilizes company Customer Relationship Management system daily to log call reports and document sales activity to submit to management.
• Prospects for new accounts, sources leads, cold calls, and researches to generate sales in the transportation, logistics, fleet, oil and gas, construction, and other similar industries.
• Achieves and/or exceeds sales goals in assigned territory.
• Conducts business on behalf of Stahl Peterbilt in a professional manner and represents Stahl Peterbilt culture to ensure fulfillment of company vision and values. Assists with successful implementation of major company programs and initiatives.
• Sustains a regular maintenance schedule for company vehicle including oil changes, car washes, interior detailing, and other maintenance as required.

Employment Qualifications

• Business to Business Customer Service (1 year preferred)
• Experience in account management and proven track record in new account acquisition, account retention, and account penetration.
• Prior customer service experience in a business-to-business role is necessary.
• Intermediate computer skills (MS Office, Excel, Outlook) and ability to acclimate to PC based order entry system and CRM software.
• Must exhibit excellent verbal and written communication skills, as well as ability to organize and manage time appropriately.
• Ability to travel throughout central and northern Alberta including some evenings, weekends, overnight stays.
• Knowledge of heavy-duty truck and trailer parts is not required but would be considered a strong asset.
• Valid class 5 driver’s license with a clean driver’s abstract is required.
• Must be able to pass a pre-employment medical and criminal record check prior to hiring.

Work Location

Edmonton, AB
18020-118 Avenue NW
Edmonton, AB T5S 2G2

Pay

- Salary depending on experience
- Commission Pay

• Full benefits package including medical, dental, life, and RRSP matching
• Friendly and safe work environment with high level of job satisfaction
• Opportunities for knowledge and skills training
• This position includes a company vehicle, cell phone, and lap top
• Working with an award winning, forward thinking team
• Discount admission at City of Edmonton Rec Centres and attractions
• Ticket draws for Elks, Oilers, and various Rogers Place events
• Staff pricing on Peterbilt branded apparel and merchandise