Account Supervisor (6 month FTC) (Remote)

Dept Agency; Vancouver; Hybrid; CAD 60,000 - 100,000; Full time

Job summary

An innovative digital marketing agency is seeking a dynamic Senior Account Manager to lead client campaigns and foster strong relationships. In this role, you will oversee projects from inception to completion, ensuring successful delivery while managing client expectations. You'll have the opportunity to mentor junior staff and contribute to a collaborative work environment that values continuous learning and development. With a flexible hybrid working policy and a commitment to employee well-being, this position offers a unique chance to thrive in a supportive and engaging atmosphere. If you're passionate about digital marketing and ready to take the lead, this role is for you.

Benefits

15 days paid holiday

Mental health support

Company sick pay scheme

Continuous learning opportunities

Social and cultural events

Qualifications

• Demonstrable agency experience in Client Services, ideally as a Senior Account Manager.
• Strong organizational skills and understanding of project management tools.

Responsibilities

• Oversee campaign delivery from start to finish, ensuring timely execution.
• Manage client relationships and mentor junior team members.

Skills

Client Services

Project Management

Business Development

Multi-channel Marketing Communications

Organizational Skills

Education

Experience as a Senior Account Manager

Experience in Digital Marketing

Tools

MacBook Office Suite

Job description

Employer Industry: Digital Marketing Agency

Why consider this job opportunity:

1. Excellent salary based on experience and equal pay policies
2. Flexible hybrid working policy, allowing for a balanced work-life environment
3. 15 days paid holiday plus public holidays, ensuring ample time off
4. Opportunities for continuous learning and development, including training and certifications
5. Access to mental health support and a company sick pay scheme
6. Engage in various social and cultural events, fostering a strong community within the workplace

What to Expect (Job Responsibilities):

1. Oversee the delivery of campaigns from start to finish, ensuring timely and successful execution
2. Manage client relationships and expectations, acting as a trusted adviser
3. Collaborate with creative teams and manage workloads effectively
4. Conduct performance reviews and mentor junior account managers and apprentices
5. Maintain a strategic overview of assigned accounts and report on performance metrics

What is Required (Qualifications):

1. Demonstrable agency experience in Client Services, preferably as a Senior Account Manager or an Account Manager ready to take the lead
2. Experience in delivering multi-channel marketing communications, including digital
3. Highly organized with a strong understanding of project management tools and processes
4. Ability to work under pressure and meet deadlines efficiently
5. Proven business development experience and success with budget management

How to Stand Out (Preferred Qualifications):

1. Advanced working knowledge of MacBook Office Suite
2. Experience leading teams or mentoring others
3. Deep understanding of production and interactive processes
4. Resource management skills with the ability to handle complex issues